Building an agentic enterprise that scales alongside rapid growth with Infor Velocity Suite
For more than 35 years, Team Air Distributing has served heating, ventilation, and air conditioning (HVAC) customers across the southeastern United States. After growing from five branches to 18 locations in less than three years, the company needed to increase capacity without adding complexity or compromising its customer-first culture.
Built on Infor CloudSuite™ Distribution, Team Air is using Infor™ Velocity Suite to create an agentic enterprise where artificial intelligence (AI) agents, automation, and employees work together across daily distribution workflows. With support from Infor’s forward-deployed engineering team, the company identified high-value opportunities in credit management, inventory sourcing, accounts payable, and knowledge sharing.
See how Team Air is using AI and automation to:
- Reduce customer credit inquiry resolution times by 80%–95%, saving more than 2,000 employee hours annually
- Cut inventory sourcing search time by 80%–90% and provide visibility across 18 branches in seconds
- Reduce manual coordination between branch locations
- Build a private knowledge hub that supports faster onboarding, standardized processes, and continuously improving AI assistance
- Advance invoice processing automation, targeting 60%–70% automation in phase one and up to 95% in phase two
Watch the video to see how Team Air is increasing employee capacity, streamlining work, and scaling smarter with AI agents and automation.
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