Nucleus Research - Anatomy of a decision: Infor RPA within the Velocity Suite

Anatomy of a decision: Infor RPA within the Velocity Suite

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Analyst Report

Findings from the April 2026 Nucleus Research analyst report

As automation strategies mature, organizations need more than point solutions. This report by Nucleus Research examines how Infor™ addresses the root causes of automation failure, such as disconnected systems, fragile integrations, and unstructured workflows.

By embedding Infor RPA within Infor Velocity Suite, a broader suite architecture that combines industry-specific applications, artificial intelligence (AI), workflows, and process intelligence, customers report an average of:

  • 48% reduction in order errors
  • 36% reduction in service job costs
  • 68% reduction in time to complete routine tasks
  • 34% increase in first-time resolution rates
  • 23% increase in revenue per transaction

Read the full report to discover the full insights.