Riverina Water pumps up efficiency with Infor CloudSuite Public Sector

Riverina Water, a government water authority in southern New South Wales, Australia, supplies water to 75,000 residents through 36,000 connections—spanning a massive 15,000 square kilometers. 

As demand increased, Riverina Water’s legacy systems became a bottleneck. The water county council needed to integrate core functions to access live insights for faster, smarter decisions.

With Infor CloudSuite™ Public Sector, Riverina Water now has real-time visibility across operations—empowering teams to respond faster, reduce delays, and improve the customer experience at every touchpoint.

Results at a glance:

• 160 hours saved in debt recovery
• 19 hours per week saved in property transfer processes
• 6-day improvement in customer turnaround

See operational efficiency in action—watch how Riverina Water is redefining local government service, driven by Infor™.