PRODUCT HISTORY
Transforming service ERP: From Lawson S3 to Infor FSM
Infor Lawson S3 was originally developed by Lawson Software in the 1990s and focused on finance, purchasing, and human resource management. In 2011, Infor acquired Lawson and evolved the legacy Lawson S3 foundation into a modern cloud ERP solution designed for the way complex service industries work. Renamed Infor Financials & Supply Management in 2016, it features process catalogs with thousands of integrated finance, supply chain, and HR workflows built for service industries and delivered out of the box.
Today, Infor offers multiple ERP solutions that are purpose-built for specific industries. Each runs on the Infor Industry Cloud Platform and is designed to meet the unique operational challenges and regulatory requirements of that sector.
INFOR FSM SOLUTIONS
ERP purpose-built for service-focused organizations
From hospitals and schools to government agencies and service organizations, these sectors demand financial clarity, compliance, and control. Infor FSM ERP combines analytics, automation, and industry-specific functionality to help you adapt quickly and perform with precision.
Range of service industries
Financial, legal, and professional services; construction and engineering firms – even airlines, and sports and arts organizations – each have unique demands, from resource allocation to complex project tracking. Infor FSM provides tailored workflows, real-time data, and integration to improve performance, compliance, and client service.
Product Innovation
Built for industry, evolved for today’s challenges
Infor FSM runs on the Infor Industry Cloud Platform – a flexible, cloud-native platform providing the infrastructure, integration, and extensibility required for scalable, end-to-end enterprise applications. Infused with advanced technologies like GenAI and process automation, Infor’s ERP solution helps services organizations manage complexity and make informed, confident decisions.
Cloud-native platform
Delivered on AWS, Infor FSM combines powerful finance and supply chain capabilities with secure, scalable cloud architecture. Continuous innovation keeps systems current without disruptive upgrades, while secure access empowers teams anywhere.
Modern, role-based UX
Infor FSM delivers an intuitive user interface designed for the way frontline employees work. Role-based dashboards and personalized homepages make the most
important tasks and insights clearer and more immediately accessible.
Enterprise AI
Better decisions, built right into the flow of work. Infor integrates AI directly into core processes to bring tailored insights and automation to every role – driving clarity, confidence, and productivity.
Document management
Integrated document management offers a secure, central content repository that’s seamlessly integrated with ERP. With version control, workflow governance, and searchability, you’re always working from the latest, right-from-context document.
Embedded analytics
Prebuilt KPIs, dashboards, and reports are part of the core system. From budget tracking to supplier performance, leaders and teams can see the whole picture instantly and make decisions in real time.
Process automation
Recurring tasks can be automated across purchasing, inventory, and financial operations. This minimizes manual entry, reduces errors, and accelerates approvals with more adaptable workflows.
Built-in compliance
Sensitive data and secure perimeters are integrated with access controls, audit trails, and regulatory tools. Your important information stays protected and governance and compliance are always at the fore.
Integration-ready
APIs and prebuilt connectors keep data flowing and systems integrated across the business. Connect easily with other Infor applications as well as third-party and external systems and tools.
CUSTOMER SUPPORT
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