Sales & Service

Delivering exceptional products and services to your customers

Sales & Service Resources

White Papers

Value-added services hold the key to your competitive advantage

How-To-Guides

4 steps for governments to ensure business continuity through contactless digital applications

End-to-end sales, services, and rental solutions that deliver exceptional customer outcomes

Infor® Sales and Services solutions deliver sales growth, increased market share, and unparalleled customer service. Online portals and mobile/contactless solutions give you the ability to connect with your customers like never before.

Unlocking opportunities for today's enterprise

Provide longer term service and support

Deliver service and warranty on your products to ensure maximum uptime for your customers.

Connect with your customers

Take advantage of online visual configuration and B2B e-commerce to deliver personal sales experiences.

Delivering value in the cloud

Infor Sales & Service cloud solutions help you decrease total cost of ownership, enable scalability, and improve security and uptime. Continuous innovations and updates mean no upgrades are ever needed again.

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Comprehensive expertise

Delivering sales and services software to increase sales and customer satisfaction.

Configure, price, quote (CPQ)

Provide a visual selection and ordering experience. Sell more products quicker and eliminate costly errors and duplication of effort, all while shortening sales cycles.

Grow revenue and market share
Build a stronger brand
Automatically create proposals
Dynamically generate manufacturing information

Learn more

Service and rental

Offer after-market service and warranty to maximize customer uptime. Maximize field technician effectiveness with full visibility into enterprise-wide data and product information.

Manage multi-tier service contracts and warranties
Create rental agreements
Assign technicians based on skills, location, and inventory
Provide key information to frontline agents in contact centers

Learn more

E-commerce

Delivery an online shopping experience with real-time pricing and availability linked to your Infor ERP solution.

Manage assortments with embedded product information management (PIM)
Offer real-time “available to promise” (ATP)
Enable accurate pricing data from your ERP
Leverage consumer-grade B2B/B2C tools enhance the mobile experience

Learn more

Configure, price, quote (CPQ)

Provide a visual selection and ordering experience. Sell more products quicker and eliminate costly errors and duplication of effort, all while shortening sales cycles.

Grow revenue and market share
Build a stronger brand
Automatically create proposals
Dynamically generate manufacturing information

Service and rental

Offer after-market service and warranty to maximize customer uptime. Maximize field technician effectiveness with full visibility into enterprise-wide data and product information.

Manage multi-tier service contracts and warranties
Create rental agreements
Assign technicians based on skills, location, and inventory
Provide key information to frontline agents in contact centers

E-commerce

Delivery an online shopping experience with real-time pricing and availability linked to your Infor ERP solution.

Manage assortments with embedded product information management (PIM)
Offer real-time “available to promise” (ATP)
Enable accurate pricing data from your ERP
Leverage consumer-grade B2B/B2C tools enhance the mobile experience