What’s new in the April 2025 Infor Industry AI release

Artificial intelligence (AI) is everywhere—reshaping industries, driving efficiency, and unlocking new possibilities.

At Infor™, we believe AI’s true value lies in delivering measurable impact, and that’s exactly what we’re bringing with the April ‘25 Infor Industry AI release. By focusing on industry-specific AI innovations, we’re turning data into actionable insights that enhance business agility, improve decision-making, and create lasting change across your operations.

Let’s take a closer look at what’s new.

Infor GenAI Embedded Experiences

Infor GenAI continues to embed hyper-productive workflows across the Infor CloudSuite™ ecosystem. From new capabilities to enhancements, we’ve integrated Infor GenAI seamlessly into your daily tasks to help transform operations, improve efficiency, and uncover new insights.

• Infor Value+ solutions embedded with Infor GenAI: Now an integral part of Infor Value+ catalog, Infor GenAI is redefining business-critical process automations. By enhancing Infor Value+ solutions such as Invoice Processing, Return Sales Order Automation, Advanced Workspaces, and AR Check Processing, Infor GenAI increases data accuracy. It extracts and summarizes the most relevant insights—eliminating process inefficiencies and optimizing teams to focus on high-value work. To learn more about how you can simplify process innovations, see how Infor GenAI is a critical component of the Infor Velocity Suite.
  
  
  
• Infor GenAI embedded in Infor CloudSuite Distribution: Customer service teams in distribution can now deliver clearer, more professional communications with AI-powered grammar and spelling corrections in customer notes, ensuring accurate and polished interactions.
  
  
  
• Infor GenAI embedded in Infor M3: Manufacturers and field service technicians can resolve issues faster with one-click summaries of project updates, customer equipment health checks, and reported issues. This improves resolution speed and supports proactive maintenance.
  
  
• Infor GenAI embedded in Infor Document Processor: Users can now eliminate manual documentation tasks and model training, leveraging AI-powered classification and text extraction for greater efficiency and accuracy across all documents.
  
  
  
• Infor GenAI embedded in Infor Process Mining: Process analysts can instantly uncover inefficiencies and performance gaps with AI-powered summaries, enabling smarter process optimization with actionable insights.
  
  
  
• Infor GenAI embedded in Infor Product Lifecycle Management for Fashion: Style name creation is now enhanced by AI-powered translation, making it easier than ever to generate and translate names based on key product attributes for global accessibility. Now with multilingual support, suggested names reflect attributes such as brand, division, season, theme, category, and more.
  
  

Infor GenAI Assistant

In limited availability, Infor GenAI Assistant sees new enhancements to support more contextual conversations with business object-specific AI agents that provide relevant, tailored answers when managing projects, analyzing insights, or optimizing processes.

• Infor GenAI Private Knowledge Hub: Users can upload and search across all relevant internal documents—manuals, policies, and processes—in a private vector store, ensuring quick access to critical business insights when they need them. By asking in natural language, users can effortlessly retrieve information often buried deep within lengthy documents, enabling faster problem-solving and more informed decision-making.
  
• Infor M3: For manufacturers, engage with a range of AI agents to retrieve, summarize, and query detailed information across various business areas, including customer orders, purchase orders, projects, and work orders.
  
• Infor CloudSuite Industrial: Converse with AI agents built for buyers, warehouse managers, and customer service managers to access comprehensive visibility and management of purchase orders, inventory, vendor contracts, and customer orders. Get answers that help you optimize workflows, reduce errors, and track operations seamlessly.

Infor Augmented Intelligence Service

Beyond generative AI (GenAI), our Augmented Intelligence Service continues to deliver powerful predictive and prescriptive AI-driven decision support with the guidance of our in-house data scientists. With this release, we’re introducing advanced industry-specific solutions across:

• Distribution: Our AI-driven solutions for demand analysis, warehouse slotting optimization, inventory policy scenario analysis, and competitive pricing recommendations help businesses optimize inventory levels, reduce storage costs, and enhance pricing strategies to stay competitive in the market.
• Food and beverage: AI-driven blend optimization for manufacturing efficiency assists breweries and other manufacturers in optimizing ingredient mixes. This leads to improved product quality, reduced waste, and increased production efficiency—ensuring consistent and high-quality output.
• Industrial manufacturing: New solutions include trend analysis, production scheduling, and customer segmentation. These capabilities enable manufacturers to better predict market demands, streamline production processes, and tailor marketing efforts to specific customer segments—driving higher sales and customer satisfaction.

Delivering value-based innovations

The April ‘25 release marks a significant step forward in Infor’s commitment to delivering AI-powered, value-based innovations. With enhanced solutions and deeper integrations, we’re enabling every user—whether on the factory floor, in the operating room, or at the boardroom table—to drive greater efficiency and smarter decision-making.

With Infor Industry AI at the core of our solutions, businesses can expect unparalleled productivity, innovation, and intelligence—creating lasting change at every level of your organization. If the value of AI is important to you, adopting Infor Industry AI will differentiate your business and accelerate your growth.

Learn more in our Infor Industry AI guide to AI adoption.

The April ‘25 release is available now. To explore all the new features, visit the April ’25 release overview.