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Hotel manager talking to woman at the front desk

How GenAI is redefining business intelligence in hospitality

May 30, 2025

2 minute read

Hotel leaders don’t need more dashboards—they need intelligence that works. Generative artificial intelligence (GenAI) makes business insights instant, intuitive, and actionable, with no data expertise required.
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Data: The invisible currency redefining hospitality’s winners and losers

May 23, 2025

2 minute read

Your hotel’s greatest asset isn’t its amenities—it’s data. Learn how to turn everyday insights into exceptional guest experiences and smarter operations.
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 hotel room Getty Edited tif

The costly disconnect in hospitality personalization

May 16, 2025

2 minute read

Hospitality’s personalization gap is widening, as shifting guest expectations and inconsistent standards leave even the best efforts coming up short.
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The data literacy action gap: Why some hotels thrive while others just survive

May 9, 2025

3 minute read

Some hotels are turning data into guest-centric strategies, while others are falling behind. This blog explores how data literacy separates thriving properties from those merely staying afloat.

Hospitality innovation unleashed: Leveraging hotel data to uncover new business opportunities

December 18, 2024

5 - 7 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Are legacy systems holding your hotel chain back? Discover how to take control of your data and use it to make progressive, evidence-based decisions that drive growth.

Risk as opportunity: Leveraging financial risk management for business growth

December 11, 2024

4 - 6 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Embracing risk management can hold the key to successful growth for hotels and resorts. But unlocking this rich source of untapped potential requires the right approach – and a firm handle on your data.

The power of insight: Harnessing data to unlock your hotel’s true potential

December 4, 2024

4 - 6 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Understanding the data behind your hotel is vital for success in today's economic climate. But do you have what you need to embrace a data-driven approach to hospitality operations? Discover how to utilize your data.

Five ways automation is changing the guest experience

November 20, 2024

5 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Learn how automation is impacting the modern guest journey by changing the way guests interact with hotels.

Service Excellence: Leveraging IT to Streamline Operations and Improve the Guest Experience

November 6, 2024

4 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Hoteliers are constantly looking for ways to improve the guest experience. But for many, outdated technology stands in the way. Innovative and disruptive IT solutions can have a beneficial impact on service delivery by empowering staff to perform at their best.