By Reducing Costs, Infor helps Streamline Operations for Healthcare ProviderPosted on - 03:52 PM on Wed, Mar 27, 2013

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Adding Infor applications to existing Infor Human Capital Management system enables a Chicago-area hospital to focus on the business-at-hand.

As an Infor customer, Edward Hospital & Health Services, a full-service healthcare provider in the Chicago area, already knew the value of Infor products.

"When Edward Hospital originally implemented the Infor HCM solution, we realized immediate savings by eliminating an existing third-party system and bringing benefits enrollment management in house," said Jeff Friant, associate vice president of finance, Edward Hospital & Health Services.

What Edward Hospital had not realized, however, was how using a single solution to manage business processes would help automate and streamline daily operations, resulting in time and cost savings. The recognition came when Edward Hospital decided to implement Infor Lawson Enterprise Financial Management, Infor Lawson Supply Chain Management, Infor Lawson Smart Office, Process Automation, and Security applications.

Benefits Edward Hospital has since experienced include:

  • Reduced manual data entry and enhanced communication with easier transfer of information between systems
  • More efficient capital and travel expense approval processes
  • Elimination of multiple databases by shifting to a single general ledger account structure, which also allowed the hospital to track payments more easily and respond faster to pending invoice inquiries from vendors

"Infor understands the pressures in the healthcare industry, and the urgent need to break down information silos between departments to support patient care and remain financially viable," said Steve Fanning, vice president, Healthcare Industry Strategy, Infor. "By cost-effectively helping to automate and integrate operations, Infor Healthcare applications deliver the necessary insight to drive transformation and cost reduction."

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