Infor Delivers Inforce EverywherePosted at - 01:00 PM on Mon, Mar 12, 2012

Inforce Everywhere is built natively on Force.com, salesforce.com's social enterprise platform for employee social apps. Incorporating Infor ERP-managed customer information with Salesforce CRM, Inforce Everywhere gives users a 360-degree view of their customers to help drive more sales and achieve new highs in customer satisfaction. Customer-facing personnel can access detailed customer information like contacts, quotes, shipments, invoices, receivables and returns.

"Inforce Everywhere taps into the social, mobile and open capabilities of Force.com and Chatter to deliver unmatched collaboration and communication across the enterprise," said Ron Huddleston, senior vice president, ISV & Channel, salesforce.com. "Inforce Everywhere is a great example of an industry leader harnessing the power of the social enterprise to deliver new value to their customers."

The key is Infor10 ION. It is the connectivity between ERP, CRM and any other ION-enabled application. Now users can create and maintain contacts and accounts in both ERP and CRM systems, providing a single connection point that helps avoid the problems of traditional point-to-point integration.

Inforce Everywhere is available now for Infor10 ERP Enterprise (LN), Infor10 Distribution iBusiness (A+) and Infor10 Distribution Business (SX.e), with additional ERP applications planned during the next year.

Find out more.