See some graffiti in the neighborhood? Photograph it, mark it on the map, and report it to the city-all on the new Infor Mobile Citizen Request app.
This app lets citizens report a municipal problem direct from the site, then track its resolution-all from their phones.
Infor has just released this innovative mobile application that helps the public report and monitor service requests in the public sector. Citizens are empowered to initiate service inquiries on a vast array of communal issues including street repair, damaged signage, vandalism, and other preservation issues using a smartphone or similar device. Infor Mobile Citizen Request allows individuals not only to be heard but also to track what their public office is doing about a reported problem.
"People have grown accustomed to 24/7 information access and communication, and they expect their government to keep pace," said Kevin Curry, SVP, Public Sector, Infor. "Infor Mobile Citizen Request helps governments respond to this demand, while also greatly improving efficiency by empowering each citizen to act as an extension of the organization service departments."
The crowd-sourcing application allowing a hands-on approach to improving the community. Users can identify the location of concern using an interactive map, then select the proper service channel and even include a photo of the problem. The solution is supported across a wide range of mobile operating systems including Apple, Android and Windows 7 devices.