Congratulations to the "God particle" theorists—Francois Englert and Peter Higgs—who just won the 2013 Nobel Prize for physics for predicting the particle's existence. Infor is proud to support the discovery of the particle by CERN scientists last year.
The European Organization for Nuclear Research (CERN) is the world's leading laboratory for particle physics, headquarters in Geneva, Switzerland.
CERN relies on Infor EAM to maintain 1.25 million assets, including the Large Hadron Collider used in the recent confirmation of the Higgs boson, or "God particle." The Infor application helps CERN with critical traceability, radiation compliance, service level and preventative maintenance issues.
"When your assets are as unique as those at CERN, this demands the highest levels of operational excellence including world-class capabilities for mobile asset management, personnel security access, complex compliance requirements, and demands for secure data at all times," said Infor CEO Charles Phillips. "Nowhere is this more critical than with the LHC particle accelerator, which recently hit the headlines with the new Higgs boson particle discovery that is set to change our understanding of the universe. Infor is very proud to partner with CERN in this effort."
Much of CERN's infrastructure maintenance activities, including caretaking, roads, heating and cooling facilities, gardens and security, as well as part of its scientific instrumentation activity (including the particle accelerators), are all managed using Infor EAM.
Infor EAM generates more than 180,000 work orders per year, draws up preventative maintenance tasks, provides stock control functionality and organizes maintenance and inspection schedules.
For the scientific instruments, Infor EAM has become the heart of a manufacturing control system that enables CERN staff to view a complete history breakdown for each item.
Infor EAM has recently been interfaced with an ITIL (Information Technology Infrastructure Library) service desk tool, which provides all users with a single point of contact, whatever type of maintenance problem has to be dealt with. This enabled more than 10,000 input tickets and maintenance orders to be catalogued in Infor EAM for the first six months.
In addition, a maintenance order management platform for mobile personnel went live at the beginning of 2012. A radioactive material traceability project is currently being developed so that equipment which requires closer monitoring can be identified after it has been removed from the Large Hadron Collider.
For CERN, monitoring the accelerators is one of the most critical areas for anticipating and preventing faults.
"This project to monitor radioactive equipment is very important for CERN, as we are obliged by radiation protection rules to keep our inventory of radioactive material up to date," explained Pedro Martel, CERN systems engineer.
"We will continue to work in close collaboration with Infor to benefit from their wide range of functional consulting and training experience," Martel said.
Read the CERN case study.