Below is a small sampling of Infor customers; please contact us for more customer stories.
Allina Health is “ecstatic” over the time-saving, streamlining processes of Infor Lawson Cash and Treasury Management. It’s “going to solve a lot of our problems.”
Alpena Regional Medical Center (ARMC) is a 146-bed acute care facility that also maintains a 24/7, full-service lab. ARMC routes more than 2,500 lab results per week between two provider clinics with seven locations. With only minor modifications to their purchased EMR interface, ARMC created a patient ID matching system using Infor Cloverleaf Integration Suite and Infor Cloverleaf Secure Courier. Now, 85 percent of tests and patients are pre-matched and require no medical record number manipulation—resulting in substantial, and sustainable, cost savings.
Appalachian Regional Health System consists of three North Carolina hospitals and the Appalachian Regional Medical Associates practice management corporation. Throughout their health system, Appalachian had consolidated disparate applications with Infor solutions to align their organization across human resources, financials, and supply chain. With the addition of Infor Lawson Point of Use, Appalachian was able to boost productivity and revenue, automate replenishment requests, and reduce hours spent keying in patient supply charges. Best of all, they freed up clinical staff to focus on patient care.
Blessing Hospital meets health information exchange criteria for Stage 2 Meaningful Use requirements to facilitate the electronic movement of health-related information between Blessing and other external healthcare organizations.
Headquartered in Marriottsville, Maryland, Bon Secours Health System is a $3.3 billion not-for-profit Catholic health system sponsored by Bon Secours Ministries. The system owns, manages, or joint ventures 19 acute-care hospitals, 1 psychiatric hospital, 5 nursing care facilities, 4 assisted living facilities, and 14 home care and hospice services. The company needed to consolidate its HR and payroll systems, produce reports more quickly, and reduce manual processes. Since implementing Infor software, Bon Secours has produced reports in less time, automated 90 percent of reporting, and consolidated many different systems and processes.
Boston Medical Center (BMC) is a private, not-for-profit, 508-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Over many years, BMC’s system infrastructure had evolved into a highly-complex integration environment requiring 24/7/365 support to track hundreds of Cloverleaf interfaces in multiple production sites. BMC chose Infor Cloverleaf Global Monitor's web-based interface to generate alerts and emails to simplify the monitoring of multiple sites. Now, context-based sessions show the Interface Team the precise information they need, rather than requiring a “command central” approach.
Carle Foundation Hospital and Carle Clinic Association had both been using Infor Lawson Supply Chain Management, Infor Lawson Financial Management, and Infor Lawson Human Capital Management when they merged to form the nonprofit healthcare system, Carle called Carle Hospital on April 1, 2010. There were a variety of questions that needed to be answered very quickly in order to complete the system merger. But now, the system functions with 28 companies, a single chart of accounts and one reporting structure for all major functions, including HR, finance and supply chain. Inventory and purchasing are centralized. And the most amazing part of it all is that these key decisions were made and implemented in just three months.
Children's Health System of Texas has moved its HCM, core HR, payroll, benefits, talent management, talent science, financials, and supply management functions to the Infor cloud. This video focuses on Talent Management and Talent Science.
Based in Fresno, California, Community Medical Centers is the region's largest health care provider and private employer, operating three hospitals (Community Regional Medical Center, Clovis Community Medical Center and Fresno Heart & Surgical Hospital): several long-term care, outpatient, and other health care facilities: and a physician residency program in conjunction with the University of California, San Francisco. Community Medical Centers eliminated manual processes, improved information distribution, increased staff satisfaction, and enabled staff to focus on the right things with a full suite of Infor Lawson solutions.
Concordia Plan Services improves integration, eliminates customizations, and creates a more compelling customer experience by moving to to Infor CloudSuite Healthcare.
Crouse Hospital is using Infor Cloverleaf to meet Meaningful Use requirements using Direct Standards for securely sending summary of care documents to other providers, therapy facilities, or any entity involved in a patient’s care after discharge.
After deploying Infor Corporate Performance Management, Dana-Farber was able to reduce its budget process time by 40%, complete monthly actual-to-budget variance reporting more quickly, and provide more accurate data so executives could make critical decisions sooner. Overall, Dana-Farber significantly improved its financial accountability and business performance.
Denver Health Medical Center is the Rocky Mountain Region’s Level 1 academic trauma center and the safety net hospital for the city of Denver. More than 40 percent of their patients are uninsured, so it’s of paramount importance to keep costs under control through the use of efficient and integrated technology. After adding Infor Lawson Mobile Supply Chain Management Receiving and Delivery to the Infor Supply Chain Management Suite they already owned, Denver Health was able to operate with fewer receiving and delivery staff, while at the same time saving money and improving customer satisfaction.
A completely new implementation, Einstein’s human resources and payroll staff went live with Infor Human Capital Management Suite, Infor Financial Management Suite, Infor ProcessFlow Integrator and Infor Lawson BI. Proud of their record of continuous improvement, the human resources, payroll and IT staffs at Einstein have partnered on multiple initiatives designed to automate administrative functions, improve employee compliance, drive efficiencies throughout the organization and create sustainable cost reductions. Going live on Lawson was no exception.
GRIPA automates secure patient data transfer and simplifies data integration with Infor and DataMotion.
Greenville Health System (GHS) is a public not-for-profit academic healthcare delivery system committed to medical excellence through clinical care, education and research. Upgrading their WMS solution allowed improved inventory accuracy and tighter integration with Lawson to reduce exception processing. ION will give them better management and control of the Lawson POs and departmental orders with the integration to SCE and exceptions monitoring that ION provides.
Hackensack UMC has FHIR-enabled its organization, giving patients and physicians more time to discuss care options.
Hurley Medical Center stays current and continues to excel with Infor products and services.
Indiana University Health is Indiana's most comprehensive healthcare system. The company needed to bring transparency and accountability to their supply chain operations while lowering costs. They implemented Infor Lawson Mobile Supply Chain Management on time and on budget. IU has benefited from more accurate inventory information, accelerated deliveries, reduced employee overtime, increased productivity, and cost savings.
Jackson Health's responsibility to the community—and its current equity in contracting initiative—require a solution that will automate sourcing and contracting processes for products and services, offer clear tracking and analysis for auditing, and place proper controls on spending limits.
Lancaster General reduced off-contract supply chain spend by $6 million per year with Infor Lawson Contract Management, brought 5,000+ contracts into the system—90% of all active contracts—through a phased approach.
With Infor PeopleAnswers Talent Science, a large, national, non-profit health organization streamlined its recruiting and hiring processes, reduced medical staff turnover by 34.76%, and improved patient care and services.
Legacy Health uses Infor Cloverleaf to connect patient data with clinical and business systems quickly and easily.
Liberty Healthcare Management sees significant cost savings and improved organizational efficiencies by moving to Infor CloudSuite Healthcare.
Mary Washington Healthcare discusses its migration to the cloud with Infor.
Ranked among the nation's top five large healthcare systems, Memorial Hermann Healthcare System is the largest not-for-profit healthcare system in Texas. More than 20,000 employees serve the greater Houston community through 12 hospitals, a vast network of affiliated physicians and numerous specialty programs and services. By implementing Infor Lawson Mobile Supply Chain Management, Infor Lawson Supply Chain Management, and Infor Lawson Enterprise Financial Management, the organization was able save money, make its P2P pipeline visible to all stakeholders, and improve workflow.
Mount Sinai’s Emergency Department was able to measure, manage, and improve patient satisfaction and performance in a matter of weeks with RateMyHospital.
With Infor Talent Science, a national healthcare network streamlined nursing recruiting and hiring processes, raised on-the-job nursing performance levels, improved nursing interactions with patients and doctors, and reduced first-year nursing turnover by 47%.
Parkland Health uses Infor Lawson Supply Chain and Financials to improve efficiency, save time and money.
Penn State Hershey Medical Center upgraded its Infor Global HR to enable employee and manager self-service to increase efficiencies and lower costs for everyday HR activities.
Polaris Health Directions OEMs Infor Cloverleaf to exchange behavioral health information for patients between medical systems to achieve better patient outcomes.
Presbyterian Healthcare plans to standardize HR applications on a single platform to reduce HR interfaces and required support, and gain a single source of truth from accurate, real-time data. It also plans to unify systems to drive performance, increase employee career opportunities, and standardize merit and market awards.
ReCept is a fast-growing, specialty retail pharmacy that provides disease-specific education and counseling for people living with long-term diseases, including cancer, chronic pain, hepatitis, HIV/AIDS, osteoporosis, MS, cardiovascular disease, and rheumatoid arthritis. ReCept’s pharmacy management programs help physician-owned, office-based pharmacies focus on patient convenience with specialized care. ReCept also operates Plaza Supply, one of the US’s leading emergency medical product distributors. Recept used Infor CRM to improve efficiency of information management and visibility between departments, create a unified database that interacts with the applications already in place and deliver optimal care and uncomplicated pharmacy experience to customers.
Rush University Medical Center recently moved to Infor CloudSuite Healthcare and shares their experience.
After deploying Infor EAM, the Health Service of Castilla-La Mancha (SESCAM) in Spain significantly improved asset performance among its 200 centers, and extended the useful life of its assets. SESCAM can more accurately schedule preventive maintenance, anticipate problems, and monitor and audit assets to comply with official regulations. Through the centralized system, the organization has unified and standardized asset maintenance, streamlined processes, stored historical data for cost and failure analysis, and made much progress in consolidating asset maintenance at all centers.
St. Luke's Episcopal Health System employs more than 4,000 staff members and consists of six hospitals, two diagnostic and treatment centers, two medical clinics, and three emergency care facilities in the Houston area. In 2003, St. Luke’s determined that an upgrade to its existing interface environment was required. St. Luke’s engaged Infor to deploy the Infor Cloverleaf Integration Engine. For St. Luke’s, the Infor Cloverleaf Integration Engine allowed a simple migration to an affordable interface engine with robust monitoring tools. Benefits included reduced maintenance requirements, reduced amount of time needed to develop an interface, and the elimination of the need to turn off the interface to make changes.
The Department of Health, Social Services and Public Safety of Northern Ireland has successfully deployed an integrated radiology and PACS solution across 27 hospitals performing more than 1.2 million examinations per year. Sectra and its partner Steria selected the Infor Cloverleaf Integration Suite delivered by E.Novation UK to link together many different Trust Patient Administration systems to support a totally seamless workflow of images and information.
The Institute for Transfusion Medicine (ITxM) has improved billing efficiency, and simplified its receivables into a single system with Infor Healthcare Revenue Cycle Management.
UMass Memorial Medical Group used Infor CPM to automate close and reporting processes, which allows proactive, data-driven decision-making. The organization also established a standardized set of key performance indicators to keep both executives and operational managers engaged on shared goals.
University Health Care System of Augusta, Georgia, is an integrated, not-for-profit healthcare provider that selected InforCorporate Performance Management to improve its operational control. UHCS has shaved off more than two months from its budget cycle and now consistently closes its financial statements a week sooner.
Virginia Premier selected Infor Cloverleaf to save costs associated with outsourcing X12 file translations, gain a higher level of accuracy with translated data files, reduce time IT spends interpreting X12 data for claims and enrollment staff, and refocus the attention of the IT team on more strategic tasks.
Watershed Health uses Infor Cloverleaf to help its first client, Springhill Medical Center, Mobile, AL, reduce hospital readmissions for heart failure patients by more than 50%.
Mick Murphy, CTO, Wellspan Health, talks about his organization's migration to the cloud. This has freed up staff to focus on more strategic tasks.
Wheaton Franciscan uses Infor HR Management and Talent Management, and Infor Lawson Financial Management solutions to save time and money.