Below is a small sampling of Infor customers; please contact us for more customer stories.
This customer profile provides an overview of the challenges Allcargo Logistics Ltd. faced before purchasing the Infor solutions and the benefits it realized once the software was in place. It also describes the company, names the industry withn which it operates, and quotes from a company representative.
AWE manufactures and maintains the warheads for the UK’s nuclear deterrent, Trident, a submarine-launched, inter-continental ballistic nuclear missile weapons system, carried by Royal Navy Vanguard-class submarines.
After automating its dorm room inspection and processing of 35,000 work orders per year with Infor EAM Asset Sustainability, Bentley University took further steps to control operating costs and reduce carbon emissions with the application. The university significantly reduced electrical consumption as well as carbon emissions, saving 10% in electrical costs; eliminated equipment failures through predictive maintenance; and used barcoding on a mobile tool to easily capture asset data.
Infor ION helps Brewster Dairy achieve higher production uptime.
With Infor EAM, CEFAS was able to eliminate unplanned equipment downtime, improve the productivity of its maintenance management processes, and gain company-wide visibility of equipment maintenance tasks.
Cermaq chose Infor EAM to implement a comprehensive solution capable of handling technical operations, equipment, and maintenance processes. Infor EAM has helped Cermaq reduce manual processes and more easily comply with the strict regulatory environment for marine farms. Infor EAM simplifies processes for work order management delivering improvements in purchasing and planning through one comprehensive interface. Additionally, Cermaq can reduce expenses tied up in storing their delicate assets.
CERN relies on Infor EAM to maintain more than a million items of equipment. The resulting success has provided "invaluable security."
Hear how the City of Des Moines uses Infor EAM to drop their Inventory rates from $1M to $200,000 and how using Infor Ming.le will allow them to communicate with each other at the same speed saving hours of time.
The City of Greensboro, North Carolina, increased employee productivity, tenfold, and dramatically improved citizen services using Infor EAM Mobile to empower field employees, and seamlessly support their civic call center.
With Infor EAM, the Tennessee city can now easily track key assets, including all 34 sewer pumps, and automate scheduling of preventative maintenance before the assets reach critical condition and require expensive repairs. The city also has gained a unified view of data in real time showing requested and completed repairs, maintenance costs, and asset locations, allowing automation of work order management throughout the city. Employees can easily access work orders and view a detailed status of all assets, including energy use of each asset, speeding up the work flow.
Cornèr Bank Group of Switzerland offers its customers the entire range of traditional banking products, with more specific specialization in private banking, financing, and VISA and MasterCard credit cards. The company selected Infor EAM for its Asset and Facility Management project to allow the bank to streamline its structures, assets, buildings, premises, facilities, and equipment.
With Infor LX, Infor Warehouse Management (SCE), and Infor EAM, Cremer integrated disparate systems into one enterprise resource (ERP) system, gained efficiency in distribution center workforces, saved costs, controlled equipment performance, enabled better repair and maintenance decision-making, integrated data from nine distribution centers, gained better control of stock, and increased productivity.
With Infor EAM Enterprise, Des Moines Metropolitan Wastewater Reclamation Authority cuts ongoing energy consumption and capital expenditures, reduces CO2 emissions, and maintains equipment operations at maximum efficiency, while extending life expectancy by up to 20%.
EMO, Europe's largest dry-dock terminal for coal, iron ore, and other materials, has used EAM for more than 20 years. EMO's asset management team now spends 60% of their time on preventive maintenance and has seen a 25% decrease in downtime. They recently moved from EAM v8.4 to v11 and discuss the benefits, including enhanced mobile capabilities.
Using Infor EAM Asset Sustainability, the natural gas transportation company has ensured compliance with various federal regulations. The company leverages the increased flexibility of the system to easily configure it in many ways, including preventing an end user from booking labor for another end user, from booking labor without proper qualifications, and from closing a work order if hours aren’t booked to each activity. Energy Transfer also created custom fields and associated them with the preventive maintenance schedule to further enhance control.
To achieve ISO 55000 certification, Evides Industriewater had to prove not only that its physical assets were in top condition and flawlessly maintained, but that the organization committed itself to an ongoing, identifiable process for continuous quality improvement and excellence.
For 60 years, First Transit has had hands-on experience with nearly every facet of transportation operations, maintenance, and administration. Infor EAM is used at the core of First Transit’s maintenance strategy, aimed at meeting or exceeding maintenance service delivery levels while reducing maintenance costs.
By implementing Infor EAM and Infor VISUAL, Generadora Eléctrica del Norte was able to integrate disparate systems, improve inventory control, increase revenue, maintain more efficient stock levels, and gain access to more reliable financial information.
When a top producer of conventional and organic fruits and vegetables migrated from Infor MP2 to Infor EAM, the company streamlined and automated many processes throughout its departments. With the fully integrated system, the company can easily track and efficiently manage work order history, assets, costs, and its preventive maintenance program. The company also cut report creation time from 1 day to about 30 minutes.
Grupo CPFL Energia has selected Infor EAM for five power stations, four hydroelectric and one thermoelectric. The company plans to use the solution to standardize all operation and maintenance activities, implement best practices for better control of processes, and achieve operational efficiency.
The company providing processing, distributing, and logistics and supply-chain services for the proteins industry uses Infor EAM in the cloud to provide real-time data in a single database for all users, and to minimize IT costs. Keystone Foods sees annual savings from payroll costs and software and service costs, and it can easily track its work orders that number more than a million. The company has also gained maximum flexibility to configure the software, easily creating custom work orders to minimize involvement of maintenance staff, and creating cross-reference reports to follow inventory in all its stores and plants.
Using Infor EAM, the company tracks all aspects of operations, seeing 30% inventory cost savings and 90% reduced downtime.
Massimo Zanetti selected Infor EAM and Infor EAM Mobile to fill voids in its data and reduce the costs of preventative and corrective maintenance. The company chose Infor to help extend asset lifespans, optimize inventory, promote cost savings, increase technician efficiency, and provide the ability to accurately measure overall equipment effectiveness.
Mohawk Paper is leveraging Infor EAM solutions to better understand the energy consumption occurring on its equipment in order to reduce greenhouse gas emissions. Mohawk's VP of IT says, "I haven't seen a product in many years that is as effective and user-friendly as [Infor EAM]."
Olivenhain Municipal Water District counts on Infor EAM to help manage its 400+ miles of pipeline and more than 180,000 assets while providing customers with the highest possible standards at the lowest possible cost.
By integrating its on-site Infor LN and cloud-hosted Infor EAM solutions with the Infor ION Suite, PRIDE Industries ensured that its applications operated together seamlessly to execute its business processes. The company was able increase visibility into its operations, improve data accuracy, automate processes, and reduce its operational costs.
By leveraging Infor EAM to support more effective maintenance, integrate with other management systems, and analyze desalination performance history, Saudi Arabia's Saline Water Conversion Corporation (SWCC) positions itself for a future of continuous process improvement. Those improvements will undoubtedly yield countless future benefits to people in water-scarce regions around the world
ScotRail, the train operator responsible for 95% of Scotland's rail network, has implemented Infor EAM in the cloud to improve planned and corrective maintenance across its fleet, boosting productivity and reliability while supporting ScotRail's agenda to be a leader in innovation. Along with Infor EAM in the cloud, Infor ION’s purpose-built middleware is deployed to ensure smooth integration across the rail operator's critical systems, maximizing visibility.
After deploying Infor EAM, the Health Service of Castilla-La Mancha (SESCAM) in Spain significantly improved asset performance among its 200 centers, and extended the useful life of its assets. SESCAM can more accurately schedule preventive maintenance, anticipate problems, and monitor and audit assets to comply with official regulations. Through the centralized system, the organization has unified and standardized asset maintenance, streamlined processes, stored historical data for cost and failure analysis, and made much progress in consolidating asset maintenance at all centers.
At this university, a manual system of spreadsheets was used to track data related to a variety of assets and their use. After implementing all the Infor modules, it reduced the invoice approval process from two weeks to two days, provided complete asset history records, offered real-time SLA tracking, and saved significant time, effort, and overall costs.
Using Infor EAM, the pharmaceuticals manufacturer has gained major business benefits. The company now easily complies with strict government regulations, and it has streamlined its processes through much improved data visibility and access. Technician productivity and better use of technician time for planned work versus reactive response have also jumped significantly. The “visual factory” screen showing work order status has also resulted in big process improvements, including providing instant updates on parts used versus waiting for month-end restock invoices, and allowing better usage of parts by technicians and engineers.
After implementing Infor EAM, the Argentinian auto parts manufacturer Taranto was able to easily achieve its customers’ quality requirements, while also meeting the strict regulations of the automotive industry. Additionally, the company implemented and migrated all of its data utilizing the manufacturing-specific capabilities built into Infor EAM.
Technip is a world leader in engineering, technologies and project management for the oil and gas industry. Technip needed an asset management system capable of supporting the maintenance of its equipment assets—both offshore and onshore—and enabling improved vessel downtime, costs, inventory, and purchasing through the availability of accurate, consistent, meaningful, and transparent information. The project team selected Infor EAM. This decision was based on Infor EAM’s sophistication, the ability to create a local database on each vessel, and the robustness of the solution’s communications module.
With Infor EAM Enterprise, Tecnichapa reduced the cost of external subcontracting by 25%, decreased overall maintenance costs by 15%, cut plant energy cost by 30%, and increased global maintenance key indicators by 400%.
The Argentinian Ministry of Foreign Affairs is responsible for foreign affairs of the nation and its representation in international organizations and foreign governments. They chose Infor EAM to manage inventories and internal purchasing of supplies for their buildings. Learn how they use Infor EAM to manage and control over 350,000 Ministry assets.
Example of Innovative use of Infor EAM not only used for Facility and Maintenance Services but also for Historical and Artistic Real Estate Conservation. Very wide Campus with more that 40.000 students.
Infor ION’s ability to integrate Infor EAM and Infor SunSystems allows system users at Virginia International Terminals (VIT) to view transactions in both Infor EAM and Infor SunSystems in real-time, resolve issues faster with the ability to manage accounts payable, accounts receivable and general ledger within the same application. Infor ION will easily scale and upgrade in the future and add additional modules without a break in the connective architecture.
Thanks to the extensive analytical possibilities of Infor EAM Enterprise, Waterschap Brabantse Delta gains insights into the maintenance and repair costs. Based on these analyses, appropriate decisions can be taken which leads to further cost-savings.