With Infor Retail you’re more competitive than ever
As a retailer, you face a complex marketplace propelled not only by technological advances, brand distinction, growing competition, price pressure, ever-changing legislation, and lingering economic uncertainty—but also a new, savvy consumer. Shoppers now have instant access to product information, consumer reviews, and price comparisons. And it has only become more difficult to turn shoppers into buyers.
To grow, retailers need to build relationships with customers by offering superior and more innovative services, differentiated merchandise assortments, and more engaging shopping experiences, all of which usually involves new channels. Infor Retail provides a set of industry-specific, integrated tools that can deliver all the information you need to manage merchandise and assets, while creating optimal and scalable customer experiences.
These software solutions are designed to support your core operations, management team, on-the-go district managers, and employees in a new way that takes advantage of the latest consumer and business technologies, and changes the way you work.
A retail solution designed for your unique needs
With Infor Retail, you'll have information on your buying, supply chain, merchandise inventory, physical assets, and the details on your customers and workforce, all linked together. And you'll have all the tools—analytics, mobility, visualization, and collaboration—to make sense of it all, get critical information to the right people, and discuss it in real time.
Deliver personalized online experiences with tailored content, marketing messages, and offers based on user activity and buying behavior by brand concept and store to help maximize sales. Infor Rhythm allows for the delivery of consistent information to your stores, franchise, store-in-store, and wholesale customers regardless of what channel or device is used to access it.
Separate legacy systems make it difficult for you to realize the efficient processes and comprehensive view of the business you need. Infor Retail allows you to leverage a fully integrated business management solution that helps automate and streamline the end-to-end
management of key retail functions like budgeting, cash flow, invoicing, and hiring and onboarding.
Get sophisticated cross-platform monitoring and detection capabilities that allow you to quickly identify fraudulent payments, reduce administrative efforts, and potentially prevent theft. With Infor Retail you can set access to ensure internal controls, view anomalies and duplicates, and better manage critical transaction types such as payroll and accounts payable invoices.
Optimizing your workforce hiring and scheduling processes helps preserve service levels and coverage in the store, ultimately impacting brand, quality, and customer loyalty. Infor Retail offers industry-specific solutions—like time and attendance, workforce scheduling, automated onboarding and offboarding, and workforce planning—that help control costs during seasonal demand and reduce turnover.
To stay competitive, you need global inventory visibility and full integration between the e-commerce system that you use for order taking and the systems you use to fill those orders and manage inventory. Infor Retail solutions include capabilities that give you omni-channel visibility over both inventory and consumer behavior in every channel. You also gain the ability to flexibly assign merchandise inventory to the most appropriate channel.
You can enhance forecasting and prediction capabilities to overcome difficulty in anticipating fluctuations and volatility in consumer demand. With a better understanding of end consumers and a greater ability to cultivate customer data across channels, you can increase sales, improve customer retention, reduce excess inventories, and elevate brand loyalty by responding faster and more accurately to consumer needs.
Fact-based campaign and promotion analytics create clarity in the decision-making process and allow us to make calls on the fly.
Combine insight and action to get results
Monitor the entirety of retail processes for your industry with Infor Retail. Infor brings together best-in-class solutions with decades of experience earned working with 2,600 customers in 67 countries to change the way retail runs in grocery, chain drug stores, fashion, luxury goods, restaurants, and hardlines.
Fashion, Apparel, and Accessories
From tailored suits and t-shirts to undergarments and outerwear, you understand the consumer and need to manage both style and non-style items with attributes that include style, color, size, and fit. Find out why six of the top ten luxury goods companies use Infor Fashion to manage their value chains.
- Demand planning and merchandise planning
- Sourcing and distribution warehouse management
- Merchandise inventory management
- Support for omni-channel sales including e-commerce
- Business intelligence and analytics
From managing in-store operations to supporting expansion nationally and globally, Infor Retail can help you increase operational efficiency, helping you get new stores online quickly, and giving you visibility into efficient store operations.
- End-to-end business management suite for people, supplies, fixed assets, and fixtures
- Analytics, forecasting, and prediction
- Automated invoice processing
- Transaction monitoring and alerts to proactively detect anomalies
- Store level general ledger management and visibility
- Strategic sourcing and monitoring to manage supplier performance
Grocery, Food, and Beverage
You have a complex mix of products to offer. Optimizing shelf space, keeping up with changing consumer tastes, and reducing spoilage and waste demands your attention. You also have the retail in-store operational challenges of managing margins, optimizing staffing levels, and understanding how much time and labor it takes to re-stock shelves. Infor Retail helps you manage important processes and decisions.
- Collaborative forecasting and demand planning
- Warehouse management with shelf-life handling
- Staffing demand management based on historical data
- Integrated labor planning with scheduling
Department Stores and Home Goods
Providing the highest level of service is key to store and brand success. Aligning the right talent to the brand and staying in tune with changing consumer demand can facilitate that brand success. Infor Retail, along with Infor Talent Science, helps you consistently meet product demand while delivering an attractive consumer experience.
- Hiring integrated with Infor Talent Science, delivering higher sales per associate
- Customized employee performance profiles
- Patented process for increasing retention
- Workforce schedules optimized to employee preferences and seasonal demand
- Monitoring of user access implementations and administrative errors or fraud
LAPEYRE Group partners with Infor
A subsidiary of Saint-Gobain with headquarters in Aubervilliers, France, LAPEYRE Group manufactures and sells home improvement products for renovations and new builds. LAPEYRE Group has partnered with Infor to improve marketing campaign performance, maximize information sharing, and boost customer loyalty.
Tailor-made for your retail business
Infor Retail is a comprehensive set of solutions to manage some of the most important parts of your business including hiring, onboarding, optimizing workforce schedules, managing your supply chain, managing margins, and customer engagement.
As a retailer you are challenged with high turnover and selecting the right talent to staff your stores. Infor Talent Science has been changing the way retailers hire by increasing sales per associate, lowering turnover, and aligning each person's personal attributes to those that will be the most successful in a specific role.
Retailers with a brick-and-mortar presence must deliver the best in-store experience. Part of that experience is ensuring the right level of service and staff. Infor's Workforce Management solutions can help you optimize your in store staffing schedules, and better align seasonal store demand with employee availability and preferences.
You need to prevent unnecessary losses from the business. Mistakes can happen in processing invoices, disbursing payroll, issuing user access, and managing inventory. Infor's d/EPM Suite includes a powerful continuous controls monitoring solution that helps you track user access implementation, provide better segregation of duties, and monitor transactions processed across multiple systems to ensure you are alerted to any unusual activity.
Rhythm for Commerce
Infor Rhythm is an innovative engagement platform, incorporating world-class design agency support with out-of-the-box back office and inventory management integrations, all deployed in the cloud. Reach your clients 24x7 across existing and new markets with consumer grade user experiences for an omni-channel world, while reducing maintenance and overhead costs without large new infrastructure investments.
Fashion companies have to anticipate consumer desires by monitoring trends, omni-channel sales, and social media. Then, they have to forecast sales, enter into commitments to reduce the time to the consumer, respond appropriately to changes, and minimize unplanned markdowns—all while remaining profitable on a tight margin. Infor Fashion offers a suite of software products designed specifically for the ever-changing demands of the fashion industry.
Supply Chain Execution
When you pull your entire supply chain execution operation together and get it operating as a cohesive whole, you'll be in a position to focus on more strategic decisions, rather than staying mired in routine transactions. With Infor Supply Chain Execution, you'll be able to better perform all the routine tasks that determine your success as a business and lead to operational excellence.
Retail suite in the cloud
Infor CloudSuite™ is transforming enterprise software by delivering business-critical applications with the benefits of cloud computing. Agile, highly flexible, and proven, this solution suite is currently serving more than 25 million users and 2,600 customers worldwide, including top retailers. Infor can help manage all of your key infrastructure components so you'll be able to lower your total cost of ownership, more easily keep your systems up-to-date, and make technology what it should be: a strategic asset that helps you achieve your business goals.
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