Infor Retail Essentials

The tools to deliver multi-channel retailing.

Today's retail world is complex and highly competitive-with global expansion, channel proliferation, product commoditization, consumer demand for variety and choice, and logistics challenges a fact of life. Yet high financial expectations remain. Sustaining growth through new markets and building lifetime consumer loyalty are likely your number 1 priority.

Infor Retail Essentials has helped hundreds of retailers develop their business by acquiring new customers, increasing repeat business, improving product shelf availability, reducing supply chain costs, and improving overall financial performance-without the need for a systems replacement or costly implementation.

Infor Retail Essentials includes:

Infor CRM (Customer Relationship Management)— ensure customer loyalty and a consistent customer experience in a multi-channel environment, as well as deliver effective cross-sell, up-sell, and retention programs; consistent inbound and outbound customer-facing processes; intelligent real-time customer interactions.

Infor SCM (Supply Chain Management)—strategic
supply chain planning, demand planning, replenishment
planning, transportation logistics management,
warehouse management, and event management.

Infor FMS (Financial Management System)—multinational financial management.


Infor HCM (Human Capital Management)—attract, retain, and schedule a qualified workforce (includes former Workbrain Workforce Management).

Infor SRM (Supplier Relationship Management)—supplier collaboration, sourcing and procurement automation, purchasing consolidation.

Infor PM (Performance Management)—corporate performance management software including Business Process Applications and Business Specific Analytics for promoting effective business decisions.

Infor Open SOA (Service-Oriented Architecture)—an architectural approach that helps retail companies
enhance the agility of their Infor solutions for greater business efficiency.

Retail-specific business experience built in.
Infor Retail Essentials provides operational and financial solutions that help you run your business better and more profitably. They enable you to build and develop a multi-channel business in order to attract and retain customers. With Infor Retail Essentials, you can improve operations, cut costs, increase efficiencies in your supply chain, strengthen your inbound and outbound marketing, and build exceptional customer relationships through delivery of the largest variety of products at the lowest cost.

Infor has years of embedded industry and domain expertise and has partnered with global retail companies including Gordmans and Limited brands. Infor's integrated, business-specific solutions are tailored to retail industry demands. As a result, you'll be better positioned to achieve improvements in both top- and bottom-line growth . . . and be more enterprising.

  Contact us to learn how Infor’s enterprising software will make a difference in your retail business.