Evolving the manufacturing experience: A new era of user interface and user experience in Infor CloudSuite Industrial

Role-based design, persona-based intelligence, and an intuitive experience purpose-built for the demands of modern manufacturing

Supply chain volatility, workforce change, rising customer expectations, and rapid advances in AI are reshaping industrial operations. With the latest Infor CloudSuite™ Industrial release, Infor™ is delivering on its commitment to address industry-specific challenges by simplifying navigation and streamlining role-based workflows all the way to last-mile execution on the shop floor.

As a result, teams can quickly see what matters most, act on artificial intelligence (AI)-driven insights with confidence, and complete work faster with fewer clicks.

A unified user experience built for how manufacturers work

At the heart of Infor CloudSuite Industrial’s evolution is a focus on role-based, action-oriented experiences. Workspaces and Hub views bring key performance indicators (KPIs), exceptions, trends, and actions into one intuitive interface. The result is less time spent navigating, fewer context switches, and faster decision-making that helps move the business forward.

Whether an engineering manager is driving change, a production supervisor is tracking execution, or a quality leader is monitoring exceptions, Infor CloudSuite Industrial now puts the most relevant information front and center.

Role-based insights in workspaces

Workspaces turn data into role-based insights by organizing KPIs, exceptions, and next steps in one place. Each persona sees the most relevant signals for the day, and can act directly from the workspace.

• Role-specific KPIs such as work in progress (WIP), on-time delivery, open purchase orders (POs), quality holds, and margin
• Exceptions and alerts, including late orders, shortages, capacity constraints, and supplier delays
• Actionable worklists that prioritize approvals, releases, and corrective actions
• Fast drilldowns from summary to transaction detail to support root-cause analysis
• Insight-to-action flow across desktop and mobile to support last-mile execution

Workspace example: The view below shows how Infor CloudSuite Industrial brings insights, exceptions, and actions together in a single role-based layout.

 

An enhanced user interface for a modern, intuitive experience across the user journey

Together, these updates create a more consistent experience across the user journey, from high-level insights to the transactions your teams complete every day.

Highlights include:

• Prebuilt, role-based workspaces aligned to real manufacturing roles, including Engineering Manager, Production Manager, Quality Manager, Buyer, and Executive.
• Enhanced Hub views that surface real-time metrics and actionable insights for inventory, production job orders, purchasing, and quality management.
• Modernized Infor Design System (IDS) form experiences that preserve familiar Infor CloudSuite Industrial functionality while improving readability, spacing, and accessibility, helping reduce clicks and simplify day-to-day tasks across desktop and mobile.

Modernized forms and Hub forms: Familiar workflows, faster execution

For many users, forms are where day-to-day work happens, and Infor CloudSuite Industrial is improving that experience without changing the workflows teams already know. Hub views surface metrics and exceptions at a glance, while Hub forms bring transaction details and next actions together in a task-focused layout.

Through IDS modernization and newer Hub form layouts, transactions are easier to scan and complete, with key details, related records, and actions presented in a more task-oriented way.

• Clearer hierarchy and smarter use of space, so key fields, statuses, and actions are easier to spot at a glance
  
• Better filtering, search, and query tools to find the right records faster
  
• Consistent IDS controls (buttons, fields, grids, and patterns) for a more predictable experience across modules
  
• Fewer clicks and less back-and-forth by keeping the most-used actions close to the information that drives them
  
• Related information in context, reducing the need to jump between multiple forms or tabs while supporting easier onboarding for new users

Ultimately, users spend less time navigating and more time acting, from front office transactions to last-mile execution on the shop floor. The before-and-after examples below show how modernized forms and Hub layouts improve clarity, findability, and speed.

Legacy form before: Legacy Infor CloudSuite Industrial forms with dense layouts and inconsistent styling.

 

Legacy form after: Better filtering and smarter use of space, with improved search and query functionality.

In addition to modernizing forms, the Hub views shown below provide a role-based experience that brings key details, related records, and next actions into a single, task-focused view. Examples include the Inventory Hub (Engineering View), Production Hub (Job Order View), and Quality Hub (QC Vendor View). 

New Hub form functionality

These enhancements reflect a deliberate, phased approach to modernizing thousands of forms over time while preserving the stability manufacturers depend on, with additional refinements continuing in upcoming releases.

Persona-based intelligence that feels native

With this release, Infor CloudSuite Industrial continues to expand GenAI-driven capabilities that provide conversational, real-time access to live transactional data across finance, production, and service.

Unlike standalone AI tools, these capabilities are embedded directly within the application and grounded in live data, ensuring responses are accurate, contextual, and actionable. Users can summarize work orders, analyze exceptions, and surface insights without leaving their workflow or navigating multiple forms.

This brief demonstration shows how the GenAI Assistant is embedded directly in Infor CloudSuite Industrial. Using live enterprise resource planning (ERP) data and the existing security model, it can summarize work orders and explain exceptions to help teams make faster decisions with fewer errors.

With persona-based GenAI and AI agents, intelligence shows up where work happens, helping users explore trends, surface insights, and move from insight to action faster within Infor CloudSuite Industrial. In short, AI agents improve work inside Infor CloudSuite Industrial, and Infor Velocity Suite makes it easier to activate and scale those capabilities across the business.

The result is a user experience that feels proactive rather than reactive, anticipating issues, highlighting opportunities, and guiding next steps in real-time.

Infor makes it simple to achieve value with AI

Building on embedded GenAI and AI agents in Infor CloudSuite Industrial, Infor Velocity Suite helps manufacturers adopt AI in practical, ready-to-use ways that align with Infor CloudSuite Industrial data and workflows.

It combines solutions, tools, and expertise with a proven three-step approach that diagnoses, automates, and optimizes processes with AI.

In summary, Infor Velocity Suite combines:

• Process Mining to reveal how work flows across Infor CloudSuite Industrial
  
• Prebuilt AI-driven automations (Infor Value+) to remove friction from daily tasks
  
• Persona-based GenAI for conversational access to Infor CloudSuite Industrial data
  
• Expert-guided delivery to help customers adopt innovation quickly and confidently

Rather than introducing disconnected tools, Infor Velocity Suite works natively with Infor CloudSuite Industrial, using the latter’s data model and business processes as its foundation. Infor also handles the heavy lifting in the backend by packaging AI into ready-to-use capabilities that align with InforCloudSuite Industrial workflows, so innovation shows up directly in the user experience, enhancing usability, efficiency, and confidence without disruption.

What’s new in Infor CloudSuite Industrial 2026.04

The April 2026 Infor CloudSuite Industrial release reflects the convergence of role-based experience, persona-based intelligence, and Infor Velocity Suite innovation, delivering an experience that is easier to use, smarter, and built for continuous change:

• Role-based workspaces and Hub views available out of the box
• IDS modernization across the vast majority of Infor CloudSuite Industrial forms
• Persona-based GenAI and AI agents for conversational access to data
• Release Manager capabilities that give customers greater control over SaaS update timing
• Native integration with Infor Document Management for operational and transactional documents
• In-context analytics aligned with Infor CloudSuite Industrial data models
• Continuous localization and compliance updates delivered natively

Together, these enhancements extend Infor CloudSuite Industrial’s evolution across the entire experience, not just the interface.

The bottom line

Infor CloudSuite Industrial helps manufacturers keep pace with disruption, outmaneuver uncertainty, and stay ahead as the market evolves. It is driven by continuous enhancements in every new release. As Infor continues to invest in the product, manufacturing teams can spend less time managing change and more time investing in what matters most—their customers.