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Unlock maximum value with Infor CareFor Success support

Getting the most value from your software solution investments shouldn't be hard – and with Infor CareFor Success, it’s not. With our flagship support plans, we provide strategic guidance and resources to help you adopt new features, achieve business goals, and drive continuous improvement.

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Benefits

Benefits you can expect from our expert guidance and tailored support

Chart a course to value

Develop a clear roadmap to value realization. Ensure your Infor solutions support your vision – driving operational excellence and measurable results.

Increase readiness and mitigate risk

Supercharge agility with Infor’s technical expertise. Prepare for potential challenges, reduce risks, and ensure operational stability – all with expert guidance.

Unlock continuous innovation

Take advantage of innovation workshops and optimization reviews to seize breakthrough ideas and elevate business performance.

Maximize value realization

Accelerate time to value with Infor’s solutions. Collaborate with experts to achieve faster ROI and sustain long-term results using tailored strategies.

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Our plans

Explore Infor CareFor Success support plans

Assisted Support

Infor CareFor Success Professional

A guided, structured approach to plan, adopt, and succeed.

  • Faster response times
  • Live case triage and priority queuing
  • Guided journeys for key lifecycle events
  • Access to Infor experts
  • Automated recommendations
  • Self-assessments and best-practices webinars

Personalized Support

Infor CareFor Success Enterprise

Personalized support to innovate and thrive.

  • Fastest response times
  • Live case triage and priority queuing
  • 24-hour special event support
  • Assigned success manager and support advocate
  • Personalized success plan and adoption guidance
  • Release readiness and risk scans
  • Expert-led Infor Value Engagement workshops
The customer success role is embedded in our business at this point. They know our vision. They know our dreams. They know where we want to go. And they're able to bring us exactly what Infor can do. That role has been critical for us.

Mark Negron

VP of Business Applications, University of Maryland Medical System

Resources

Gain deeper insights into Infor CareFor Success

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Executive Brief

Unlock superior business outcomes

Learn how Infor CareFor Success can help you accelerate time to value, achieve a faster ROI, and pave the path to superior business outcomes.

Read the brief
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Blog

ERP support for the cloud-first era

Discover how Infor CareFor Success provides a predictive and proactive support model that meets the demands of cloud-based ERP – and helps you maximize its value.

Read the blog
Infor Customer Success Executive video

Video

Meet your Infor customer success partner

Find out how Infor Customer Success Executives provide strategic guidance and personalized support for your Infor CloudSuite solution.

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Video

Introducing Infor Value Engagement

See how Infor Value Engagement can help you accelerate innovation adoption, enhance operational efficiency, and maximize your Infor CloudSuite investment.

Related Services & Support

Explore related service and support offerings

Infor CareFor Managed Services

Get tailored solutions, 24/7 monitoring, and continuous support to keep your Infor cloud solutions running at their best.

Explore managed services

Infor Global Professional Services

Let our team of expert consultants help you create a safe and prescriptive path to the cloud, deploy with confidence, and more.

Explore consulting services

Infor Support

Get expert help from our global team of product and technical specialists, along with access to always-on resources and our community.

Explore support plans

Infor Value Engagement

Structured workshops help you identify optimization opportunities, apply innovation, and define data strategy with clarity

Explore Infor Value Engagement
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