BROCHURE
In the supply chain, quality management is a critical step toward reducing the number of defective products that reach retailers and consumers. Even small defects found at point-of-sale can result in returns and can erode brand loyalty, causing both short-term and long-term revenue impacts.
Many companies still rely on manual offline processes to collect quality audit results. Audit results are often keyed into Excel templates, with photos downloaded and attached after the fact. Completed results are often emailed and lag behind the actual audit by days. The process is time consuming and error prone. Summary analysis of the quality data is challenging, if even possible.
The Infor® Nexus Quality Assurance App was developed with customers and their field auditors. The app enables auditors to collect audit data as the inspection occurs, using the tablet’s camera to capture photos of defects as each item is inspected. Customers have reported that the QA App has helped cut audit times in half, with results available to all parties in real time. Key stakeholders are notified of emerging quality issues, giving them the opportunity to quickly respond to issues that might otherwise create a significant financial impact. The robust Nexus™ reporting engine and dashboards provide quality managers with the real-time data they need to manage to quality in the field.
The Nexus Quality Assurance App is fully configurable, and supports multiple audit types including in-line, ex-factory, and DC audits. Defect code lists and available AQL plans can be configured by audit type and product type. Auditors can capture defect data and take photos of defects as items are inspected. Measurement data can also be collected by product category.
(Image: Quality process audits - Process audits are time-based audits and evaluate a facilities compliance to expected quality standards.)
(Image: Lot-based audits - Lot-based audits allow auditors to enters the lot size and the units selected for inspection.)