Skip to main content
  • Resources
  • Blog
  • Customer Center
  • Industries
  • Products
  • Platform
  • Services & Support
  • Partners
  • About
  • Search

Contact UsWatch Demo
  • Products
  • INFOR PORTICO HOSPITALITY AI

Agentic AI platform for your hospitality systems

Connect silos and automate multi-step, multi-system workflows with Infor Portico Hospitality AI. This agentic AI orchestration layer sits on top of your existing systems – property management (PMS), POS, revenue management, and sales and event management – and acts on a simple voice or chat request. 

Contact us
3D Platform Image Light 06
Welcome to Our Hotel

overview

One ask. Your agentic AI platform plans, connects, and acts.

Ask a question in plain language, and Infor Portico Hospitality AI interprets it, connects to the right systems, and delivers a complete result in seconds. A manager can ask, “Which groups are at risk this weekend and what actions should I take?” – and get prioritized recommendations right away. Built for hospitality and designed to work with your existing technology, no rip-and-replace required.

Benefits

Key benefits of Infor Portico Hospitality AI

Faster task completion

Move beyond searching for information. Infor Portico Hospitality AI understands requests, plans the required steps, and delivers completed outcomes in seconds through a simple conversational experience.

Smarter hospitality operations

Turn recommendations into action. Infor Portico Hospitality AI helps teams identify opportunities, address operational issues, and take the next best step without navigating multiple applications.

Reduced system complexity

Automate multi-step processes that typically require switching between systems, gathering data, and coordinating workflows. The platform handles the coordination behind the scenes.

More value from existing systems

Deploy AI without replacing existing systems. Infor Portico Hospitality AI works across connected applications and data sources, helping organizations maximize current technology investments.

Capabilities

Agentic AI capabilities built for hospitality

Chat, bubble, respond, speak, talk, communicate, message, speech, comment

Natural language interaction

Ask questions and make requests using everyday language through chat or voice. Infor Portico Hospitality AI understands intent and delivers results without complex queries or technical expertise.

Artificial intelligence, contextual AI

AI-powered task orchestration

Infor Portico Hospitality AI interprets requests, creates a plan, and coordinates actions across connected systems to complete multi-step tasks and deliver finished outcomes.

Network, circles, distribution, chart, connected, assets, chain,  lines, connected, collaboration, distribution, sharing, team, customer, connection, group, share

Connected enterprise ecosystem

Work across business applications and data sources through a unified AI experience that complements existing technology investments without rip-and-replace.

Concierge, hotel, hospitality, uniform, staff, employee, door man

Hospitality-specific intelligence

Leverage AI designed for hospitality operations, revenue management, guest service, and business performance with context tailored to your industry.

Resources

Learn more about our agentic AI platform for hospitality

Hotel manager talking to woman at the front desk

Executive brief

AI that acts across systems

Understand how Infor Portico Hospitality AI connects your systems, simplifies operations, and returns one finished result from a single request.

Read the brief
1847793803 Hotel manager helping businessman

Brochure

Infor Portico Hospitality AI: the front door to every system

Explore how Infor Portico Hospitality AI delivers outcomes across events, front office, food and beverage, and more through a single interaction.

View the brochure
David Poprowka presenting at HITEC 2026

Blog

The AI architecture of intent

Why hospitality needs a new AI philosophy built on intent, context, and unified data rather than disconnected tools and fragmented experiences.

Read the blog
Globe image

Blog

Hospitality’s moonshot mindset

Explore why solving hospitality's biggest challenges begins with asking "What if?" and embracing a bold approach to innovation.

Read the blog

Related Products

Explore our full range of hospitality industry software

Hotel property management

Unify and refine hotel operations, deliver superior guest experiences, optimize revenue potential, and more.

Hotel PMS

Hotel revenue management

Increase profitability across all your hotel properties with software that includes AI, automation, and live market data.

Hotel revenue software

Restaurant point-of-sale (POS)

Serve guests anywhere with our secure POS software built for all types of restaurants and managed food service companies.

Restaurant POS software

Sales & catering management

Harness a single cloud platform designed for seamless event management – including sales, bookings, catering, and invoicing.

Event management software

Hospitality business intelligence

Act on clear insights with Infor Hospitality Analytics and Insights, our purpose-built, AI-powered business intelligence platform.

Hospitality BI software

Let's Connect

Contact Us
  • (opens in new window)
  • (opens in new window)
  • (opens in new window)
  • (opens in new window)
  • Industries
  • Products
  • Solutions
  • Platform
  • Privacy
  • Legal
  • Modern Slavery Act (opens in new window)
  • Cookie Settings
Copyright © 2026 Infor. All rights reserved.