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Hotel manager talking to woman at the front desk

How GenAI is redefining business intelligence in hospitality

May 30, 2025

2 minute read

Hotel leaders don’t need more dashboards—they need intelligence that works. Generative artificial intelligence (GenAI) makes business insights instant, intuitive, and actionable, with no data expertise required.
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Data: The invisible currency redefining hospitality’s winners and losers

May 23, 2025

2 minute read

Your hotel’s greatest asset isn’t its amenities—it’s data. Learn how to turn everyday insights into exceptional guest experiences and smarter operations.
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 hotel room Getty Edited tif

The costly disconnect in hospitality personalization

May 16, 2025

2 minute read

Hospitality’s personalization gap is widening, as shifting guest expectations and inconsistent standards leave even the best efforts coming up short.
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The data literacy action gap: Why some hotels thrive while others just survive

May 9, 2025

3 minute read

Some hotels are turning data into guest-centric strategies, while others are falling behind. This blog explores how data literacy separates thriving properties from those merely staying afloat.

Hospitality innovation unleashed: Leveraging hotel data to uncover new business opportunities

December 18, 2024

5 - 7 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Are legacy systems holding your hotel chain back? Discover how to take control of your data and use it to make progressive, evidence-based decisions that drive growth.

Risk as opportunity: Leveraging financial risk management for business growth

December 11, 2024

4 - 6 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Embracing risk management can hold the key to successful growth for hotels and resorts. But unlocking this rich source of untapped potential requires the right approach – and a firm handle on your data.

The power of insight: Harnessing data to unlock your hotel’s true potential

December 4, 2024

4 - 6 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Understanding the data behind your hotel is vital for success in today's economic climate. But do you have what you need to embrace a data-driven approach to hospitality operations? Discover how to utilize your data.

Service Excellence: Leveraging IT to Streamline Operations and Improve the Guest Experience

November 6, 2024

4 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

Hoteliers are constantly looking for ways to improve the guest experience. But for many, outdated technology stands in the way. Innovative and disruptive IT solutions can have a beneficial impact on service delivery by empowering staff to perform at their best.

Efficiency Unleashed: Transforming Hotel Cost Management

October 23, 2024

6 minute read

By Alan Young, VP, Industry and Solution Strategy | Hospitality

The hospitality industry is changing, and it is crucial for hotels to adapt. Legacy technologies are no longer enough to keep up with demand, and so finance leaders need to find new ways to facilitate hotel growth in 2024.