Privacy

Company Privacy Policy

Infor (the "Company") regards customers privacy as one of its most important values. The Company wants you to know how it protects the information of Company customers who make use of the services and products offered though this website (the "Company Website").

Electronic Service Registration

When you register to receive a product or information through the Company Website ("Registered User"), you will be prompted to provide certain information that identifies you ("Personal Information") or allows the Company to contact you. Such registration information may be merged with any information you have already provided to the Company (the "Personal Profile"). If you have not previously registered with the Company, a Personal Profile will be created for you from your electronic registration information.

Customer Profiles

Every Registered User has a unique Personal Profile. Each Personal Profile is assigned a unique personal identification number, that you will receive to help ensure that only you can access your profile.

Privacy

U.S. - EU and U.S. - Swiss Safe Harbor Privacy Statement
Infor is committed to handling personal information of employees and customers that Infor receives from the European Union member countries and Switzerland in accordance with the U.S. - E.U. Safe Harbor Framework and the U.S. - Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce.  You can find Infor’s Safe Harbor certification at http://web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list. For more information about the Safe Harbor Principles and the FAQs, please visit the U.S. Department of Commerce’s Website at http://export.gov/safeharbor/.

To protect your privacy when you browse and/or make use of the services provided through the Company Website, the Company follows certain basic rules:

  • Notice. Generally, personal information is requested when: (i) existing Company customers register to use the customer portal area of the Company Website (the "Customer Portal"); and (ii) visitors to the Company Website request certain information about Company information, products, and/or services. Although the Terms of Use governing (i) and (ii) above may vary, the Company uses your personal Information in all three situations for the same general purposes:

    • To make the Company Website easier to use by not having to enter information more than once
    • To find services or information quicker
    • To create relevant content
    • To distribute alerts concerning product upgrades, special offers, updated information, and other new services and products from Company
    • To share relevant information with affiliates, or third-parties

    PLEASE NOTE THAT COMPANY CUSTOMERS WHO ARE AUTHORIZED TO USE THE CUSTOMER PORTAL ARE SUBJECT TO AN ADDITIONAL TERMS-OF-USE POLICY THAT GOVERNS THE USE THEREOF.

    • Consent/Choice. If you choose not to provide personal information, you can still browse and/or use many areas of the Company Website, but you will not be able to access certain areas that are restricted to specific users.

    The Company will share personal information to facilitate transactions, or to comply with the valid legal process such as a search warrant, subpoena, or court order. The Company may share statistical, aggregate, non-personally identifiable data with third parties in order to permit third parties to provide non-targeted marketing offers to you. If you do not want the Company to communicate with you about other offers regarding Company products, programs, events, or services by email, postal mail, or telephone, or if you do not want to receive affiliate, partner, or third-party offers, you may contact the Company at Privacy.Inquiries@infor.com.

    Please note that the Company does not control the privacy policies or data-sharing practices of the third parties who provide such products or services. Such third parties may have privacy terms that differ from this privacy policy, and they may share personal information different from the way this Company Privacy Policy permits.

    • Access. The Company will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by contacting the Company at Privacy.Inquiries@infor.com.
    • Data Integrity/Security. The Company collects personal information that is relevant for the purpose for which it is to be used, and the Company will take reasonable precautions to ensure that such data is appropriate for its intended use. Additionally, the Company takes precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
    • Enforcement. If you believe the Company has not adhered to these rules, please notify us by e-mail at Privacy.Inquiries@infor.com, and the Company will do its best to determine and correct the problem promptly. Be certain the words "Privacy Policy" are in the subject line.

Other Measures

Calls into the Company personnel for technical support and other inquiries may be recorded for quality assurance and training purposes. The Company takes precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

306-x-174-Protected-Information-Incident-Report

HIPAA - Protected Information Incident Report

Infor employees, contractors, and partners can report certain types of information incidents they observe in their work for Infor.

Go to the report/form
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