Infor CRM software - Understand your customers and drive revenue growth
Monitor, track and learn from every customer interaction, and leverage that information to improve relationships and sales performance
Monitor, track and learn from every customer interaction, and leverage that information to improve relationships and sales performance
Drive accurate forecasting, informed decision-making, and effective team and territory management with robust functionalities for analytics, sales management, and proactive alerts. Infor CRM SLX provides insight into every customer touch point across your organization’s sales, marketing, customer service, and support teams.
Infor CRM is a cloud-based application that provides capabilities for sales, customer service, marketing analytics, and reporting. The solution integrates seamlessly with other Infor ERP solutions, including Birst® Networked BI, Infor Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver an exceptional customer experience.
Easy to set up and use, designed to help complex marketing organizations automate processes
Comprehensive and intuitive functionalities can enhance the productivity of your teams.
Ensure relevant, repeatable, and well-documented interactions.
Connect CRM and ERP so you can pull data from both sources to generate richer insights.
Take advantage of historical information to develop smarter game plans, drive alerts to ensure best practices, and provide managers with bird’s-eye views of the business.
Improve decision-making with comprehensive analytics featuring pre-built industry and role-specific content and metrics.
Rich customer profiles and sales productivity tools are designed to help users identify opportunities to maximize the impact of each customer interaction while streamlining sales activities.
15%
improvement in efficiency
10%
reduction in costs
98%
boost to customer satisfaction rates