Hospitality business intelligence powered by AI

Harness AI-driven analytics to analyse complex, fast-moving hospitality data from multiple sources. Improve guest experiences, optimise pricing, maximise revenue, anticipate demand, and make smarter, faster decisions in your industry.

Two coworkers in the hospitality industry going over hotel business analytics

Overview

Hospitality business intelligence powered by AI insights

Infor Hospitality Analytics and Insights is a next-generation BI platform purpose-built for the hospitality industry. It empowers hotels, resorts, restaurants, casinos, and event venues to make smarter, faster decisions – transforming complex data into clear, actionable insights. Whether seamlessly integrating with Infor’s data lake and core systems or your incumbent systems, it delivers dynamic, visual analytics that help properties optimise revenue, uncover trends, and stay ahead of market shifts.

Benefits

Key benefits for hospitality business intelligence

Smarter, faster decisions

Empower every team member at your hotel, restaurant, casino, or event venue to make confident decisions by surfacing real-time, actionable insights with intuitive dashboards and natural language AI.

Increased operational efficiency

Streamline processes and maximise resources by centralising hospitality data from property management, POS, sales, catering, and other systems, in a unified data lake.

Enhanced revenue optimisation

Unlock hidden revenue opportunities and spot trends quickly with granular, transactional-level analytics tailored for all hospitality revenue streams.

Simplified reporting and collaboration

Eliminate IT bottlenecks and enable users to create, customise, and share reports effortlessly, fostering better cross-departmental alignment.

Capabilities

Explore key capabilities of Infor Hospitality Analytics and Insights

Deep hospitality focus

Unlike generic BI tools, Infor Hospitality Analytics and Insights is purpose-built for the industry. We understand hotel operations, revenue management, and guest behaviour, delivering preconfigured dashboards, KPIs, and analytics tailored to hospitality use cases.

Conversational AI assistant

Rover, our conversational AI assistant, adds an intuitive layer to hospitality data exploration, making it simple and conversational. Users can ask questions in natural language and receive real-time insights without technical skills or complex queries.

Customisable, user-friendly reporting

From drag-and-drop dashboards to a powerful Report Builder and widget customisation, our hospitality analytics empowers users at all levels to create, personalise, and share insights without relying on IT, data teams, or third-party services.

A single source of truth

Infor Hospitality Analytics and Insights unifies your data in one powerful data lake, delivering a holistic view of operations. Gain cross-source insights, discover trends, and make smarter connections to boost revenue and enhance guest experiences.

Explore other products in the Infor CloudSuite Hospitality portfolio

Hospitality business intelligence powered by AI

Hospitality business intelligence powered by AI insights