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Workforce management software for dynamic workplaces

Automate complex labor planning and tracking – and give employees greater control over their shifts and work lives – with versatile enterprise workforce management (WFM) software from Infor. 
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What is workforce management (WFM)? Learn about WFM processes and tools – and see how the technology has evolved.

Workforce management 101
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Overview

Ultra-flexible workforce management solutions

Infor Workforce Management solutions provide powerful AI-powered tools for labor planning, engagement, and compliance on a single, secure platform. Use them to streamline staffing operations, ensure payroll accuracy, and elevate the employee experience in diverse workforces.

  • Real-time employee scheduling based on demand, skills, availability, and preferences 
  • Accurate time and attendance tracking from anywhere
  • Integrated payroll to reduce errors and tighten compliance 
  • Streamlined experiences for organizations with large frontline workforces
  • Deep integration and robust security standards in the cloud
Read the product brief

Benefits

Key benefits of our workforce management software

Empowered frontline workers

Empower hourly employees to work productively and control their own schedules with user-friendly mobile tools.

Simplified compliance

Drive ongoing organizational compliance with configurable workforce schedule rules, pay rules, and alerts.

Streamlined operations

Use intuitive workforce tools to manage staffing, scheduling, and personnel operations effectively at any scale.

Greater agility and resilience

Stay nimble and unleash continuous innovation on an extensible cloud platform that can grow and adapt as you do.

  • Workforce scheduling
  • Time and attendance
  • Labor planning and forecasting
  • Patient-centric staffing and assignment

Workforce scheduling

Align staffing to real-time demand with dynamic, AI-driven scheduling that can keep pace with your business needs. Our mobile-friendly employee scheduling software seamlessly integrates into existing systems, streamlining complex processes and administrative tasks. Built-in safeguards help you comply with work hour regulations, rest periods, and labor rules to reduce risk and create fair working conditions.   

  • Minimize manual intervention with convenient self-service options 
  • Effortlessly manage schedules and replace shifts 
  • Prevent scheduling conflicts and optimize shift coverage with smart, rules-based automation
  • Ensure compliance and maintain audit-ready scheduling records
  • Gain insight into labor allocation and coverage

Workforce scheduling software

Time and attendance

Boost productivity and payroll accuracy with a single platform for time tracking, attendance, and compliance. Infor Time and Attendance software allows you to capture data in real time, automate time tracking, and simplify time management for employees and managers. Configurable rules and alerts improve compliance and reduce risk.

  • Minimize overpayments and data entry errors 
  • Empower employees to request time off from any device and provide insights and ownership over their time worked 
  • Automatically calculate complex pay rules while accommodating labor regulations 
  • Generate audit-ready compliance reports
  • Leverage an industry-leading pay rule engine to automate time and attendance
  • Track and manage absences and leaves, as well as employee certifications and qualifications

Time and attendance software

Labor planning and forecasting

Take the guesswork out of workforce planning with an AI-powered forecasting solution. Combining advanced machine learning and adaptive algorithms, the solution delivers precise, data-driven insights tailored to your unique industry needs. Make confident decisions, build strategic labor plans, and align your workforce with your business objectives – all while saving time and maximizing efficiency.

  • Plan effectively with our versatile industry application that can forecast at different time scales, from minutes to years
  • Generate highly accurate forecasts using machine learning and historical data to drive better decision-making
  • Automate labor demand forecasting with adaptive models that intelligently select the best algorithm for your specific needs
  • Adapt to changing business conditions and maintain high performance over time with continuous monitoring
  • Leverage accurate predictions to make data-driven decisions that balance business needs with employee wellbeing

Patient-centric staffing and assignment

Harness advanced clinical expertise and real-time data integration to optimize patient care staffing and assignments. Infor Clinical Science software helps healthcare facilities match staffing levels with patient care requirements while maintaining high-quality care standards. Through Clinical Bridge, which integrates with electronic medical records (EMR), the system automatically calculates workloads based on existing documentation from nurses, requiring no additional effort from bedside staff.

  • Optimize staffing levels by aligning workforce with actual patient care demands
  • Make informed assignments using automated workload calculations from existing EMR documentation
  • Ensure regulatory compliance while managing costs and care quality
  • Improve staff satisfaction through balanced workload distribution
  • Enable proactive workforce planning with predictive patient demand insights
  • Empower decision makers with real-time patient data and staffing analytics

Customer Story

Children’s of Alabama boosts efficiency and employee satisfaction

Discover how one of the largest pediatric medical facilities in the United States used Infor solutions to digitally transform their workforce management. Now the busy hospital is improving operational efficiency and job satisfaction through automated and mobile tools, data-driven decision-making, and new flexible family-friendly policies.

Read the customer story

Resources

Workforce management insights and resources

Discover the latest trends, tips, and best practices in enterprise workforce management – and learn how to use our WFM tools to make the most of them.

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Executive Brief

Enhance care and staff efficiency

Transform healthcare staffing with AI-driven workforce management that boosts scheduling accuracy, strengthens compliance, and improves staff retention.

Read the brief
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Analyst Report

Nucleus names Infor a WFM leader

Learn why Infor was named a Leader in the 2025 Nucleus WFM Technology Value Matrix for our innovative workforce management solutions and industry expertise.

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Analyst report

NEAT names Infor a WFM leader

Learn about Infor's recognition as Leader in NelsonHall's 2024 WFM NEAT report, showcasing excellence in scheduling and workforce management expertise.

Read the report
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White Paper

Empower your retail workforce

Discover how efficient labor planning can cut costs, boost productivity, and ensure a seamless customer experience in retail operations.

Read the white paper
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How-to-guide

Choosing WFM tools in healthcare

Steer clear of common pitfalls in workforce management. Learn from industry experts and choose the right WFM solution for your healthcare organization.

Read the guide

Related Solutions

Enhance your WFM software with complementary solutions

Human resources

Centralize your workforce data, streamline HR processes – and provide exceptional employee experiences – with our AI-powered cloud HR software.

Core HR software

Talent management

Empower your people to perform at their best, and rapidly close skills gaps, with our cloud-based talent management software.

Talent management software

Human capital management

Build the workforce you need to reach your business goals – today and tomorrow – with Infor's complete portfolio of cloud HCM software.

HCM software

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