Benchmark Electronics automates complex sales order processing with Infor Velocity Suite
How GenAI powered automation turned manual sales order creation into faster, error-free workflows
Benchmark Electronics supports more than 250 customers across industries—from healthcare to aerospace—each with unique requirements and timelines. For one major $25 million customer, managing daily orders and change requests through PDFs meant hours of manual work and constant rechecks.
To break that cycle, Benchmark Electronics partnered with Infor™ to deploy Infor Velocity Suite and automate the entire process. Using a combination of advanced technologies including robotic process automation (RPA) and generative artificial intelligence (genAI)-powered document processing, the system extracts data from sales order documents regardless of layout to validate and flag discrepancies. This end-to-end automation turns a time-consuming process into a faster, error-resistant workflow.
Infor Velocity Suite enabled Benchmark Electronics to:
- Automate complex, PDF-based order processing across 250 customers with different order document layouts
- Reduce manual effort and costly errors with genAI-driven validation
- Spark company-wide demand for new automation initiatives
Watch the video to see how Infor Velocity Suite helps Benchmark Electronics accelerate work and unlock innovation.