Infor Velocity Suite transforms operations across logistics, sales, finance, and pricing
State Electric Supply is a full-line electrical distributor based in West Virginia, serving energy, utilities, construction, and industrial markets. Its customers need readily available inventory, accurate pricing, and informed product recommendations. Yet manual processes consumed time, pricing overrides eroded margins, and newer salespeople faced product knowledge gaps.
The company turned to Infor™ Velocity Suite, starting with an artificial intelligence (AI) use case for inventory rebalancing. It then expanded the use of AI and automation into pricing, product recommendations, and invoice processing. Infor’s industry expertise and integration with its existing systems supported that progress and AI adoption.
In this video, Aaron Roma, Director of Information Technology (IT), shares measurable gains at State Electric Supply:
- AI inventory rebalancing: Approximately 2,200 labor hours saved annually; 92% faster with monthly rebalancing instead of once a year; thousands of dollars in inventory rebalanced
- AI product recommendation: Approximately 50% adoption rate; approximately $25,000 in additional revenue per month (approximately $300,000 or more annualized)
- AI pricing recommendation: 1% increase in average profit margin; 40% reduction in pricing overrides
- Invoice processing automation: Approximately 1,500 hours saved annually; 80% reduction in accounts payable (AP) resources (AP team reduced from five people to one exception manager)
- Process mining: 86% faster in identifying issues; 50% reduction in resources for process issue investigation
State Electric Supply uses process mining to guide ongoing improvements as it expands automation. Watch the full video to hear how it is improving operations and freeing employees to focus on growth.
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