How Zahid Group optimizes invoice-to-cash processes with Infor Velocity Suite

Zahid Group, a multinational organization based in Saudi Arabia, operates across more than 25 companies spanning multiple industries. Managing shared customers at this scale created challenges around process visibility, standardization, and operational efficiency across critical business workflows.

Using Infor™ Velocity Suite, Zahid Group applied Process Mining and AI agents to identify inefficiencies, improve invoice-to-cash performance, and prioritize high-impact transformation opportunities. This approach enabled the organization to achieve:

• Greater visibility into cross-company process bottlenecks and operational performance
• AI-assisted automation to support more efficient invoice-to-cash workflows
• More standardized, data-driven decision-making across business entities
• Stronger customer relationships with the right balance of automation and human input

Watch the full video to learn how Zahid Group is building a scalable foundation for operational excellence.