Identify your highest-value opportunities for optimization and innovation with Infor Value Engagement. These expert-led advisory services are available to all Infor customers – on any cloud, on-premises, or regulated deployment.
Benefits
As organizations evolve beyond implementation, they often encounter challenges that hinder their ability to optimize operations and innovate. Infor Value Engagement provides you with a clear direction on how to optimize processes, improve usability, and uncover high-value solutions to evolving business challenges.
Addresses the issues that matter most to your business by surfacing underused capabilities and process gaps, helping you focus on the areas with the greatest potential for rapid, meaningful value.
Helps you identify where intelligent automation, AI, and process intelligence can be applied to improve existing processes, close gaps, and drive competitive differentiation, without disrupting your day-to-day operations.
Advance from where you are to where you want to be with a practical, strategy-aligned roadmap that helps your teams clear roadblocks, make informed decisions, and accelerate value creation and growth.
The Value Engagement workshops were highly valuable due to their results-oriented and practical approach – focusing on business priorities and real operational challenges rather than just technology. The cross-functional format made the experience particularly effective.
Digital & AI Senior Manager, Zahid Group
Key Focus Areas
Our advisory services use a structured, flexible model built around three key focus areas that help you optimize your Infor investment and move forward with clarity and confidence. Available to all Infor customers, including multi-tenant, single-tenant, hybrid, on-premises, and regulated environments, such as Infor GovCloud.
Review how your processes, workflows, and system usage perform after implementation. Identify underused capabilities and manual workarounds that limit efficiency, helping you target improvements with the greatest impact.
Identify where automation, AI, and industry-specific enhancements can be applied to real business challenges. Our advisory services highlight practical innovation opportunities that strengthen processes and support future goals.
Assess the quality, governance, and integration of your data after implementation. Gain clear recommendations to strengthen data integrity and access, creating a foundation that supports advanced analytics and AI adoption.
Infor Value Engagement follows a structured, business-focused approach designed to bring clarity at each stage – helping post implementation customers define clear outcomes.
We begin with an initial discovery stage, where we build a data-driven picture of how you're using Infor today. This surfaces inefficiencies, gaps, and adoption challenges early – so recommendations start from evidence rather than assumptions.
This means we arrive already informed about your operational realities.
Resources
Discover how our advisory services can help you optimize your Infor investment and identify innovation opportunities.
Video
Learn more about how Infor Value Engagement can help you accelerate innovation adoption, enhance operational efficiency, and maximize the impact and value of your Infor investment.
Video
In this on-demand Q&A session, discover how Infor CareFor Success and Infor Value Engagement can help you optimize your Infor CloudSuite solution, accelerate innovation adoption, and drive better business outcomes.
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