Work Management process deep dive through the Industry Process Catalogue & standard configuration

Online

Wednesday, October 08, 2025

1:00 PM Australian Eastern Daylight Time

30 minutes

Infor Public Sector provides tools to generate and track work orders for assets from creation to completion. Work orders can specify maintenance or repair tasks, include scheduling, and assign tasks to employees, with a unique work order number for easy tracking. Work Orders can be automatically grouped together using a Group Project for multiple assets requiring similar maintenance, streamlining processes for large-scale operations.

Standard work order templates allow pre-filled key information, reducing manual input and ensuring consistency. These templates can be linked to service request types or maintenance schedules, automating work order generation and assignment.

The Industry Process Catalogue for Asset Lifecycle Management provides both the business processes and underlying configuration to manage work orders from creation and execution (including job cost capture) through to closure, using a standard set of Work Activity Milestones.

Join Monica Nicholls for a deep dive into the business processes and standard configuration that ensures your organisation can successfully manage the work as well as have the system provide insights into maintenance expenditures, helping optimize resource allocation and reduce costs.

Speaker

Monica Nicholls

Monica Nicholls

Solution Consultant, Infor

Monica Nicholls has 20+ years working with asset management software, as a customer and now vendor, in the Public Sector and Water Industries across Australia, New Zealand and UK. Monica has been with Infor for 6 years, with roles including Solution Architect with Professional Services and Solution Consultant with the Solution Consulting team, and spent a year working on the Three Waters reform project in NZ focused on Asset Management Financials.

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