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How Possible Happens: Overcome the ‘Value Void’ Through Technology-Driven Productivity

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How Possible Happens - Creating Value

Creating value

Together we can make possible happen

As organisations around the world accelerate their own unique digital transformation journeys, many are increasingly faced with a ‘value void’ – the gap between technology’s promise, and what is so often delivered. Our latest global research uncovers how the most productive organisations are closing the gap and how you can apply these insights in your organisation today.
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Investing for value creation

Featuring detailed input from 3,600 decision makers, including the C-Suite as well as technology users, across 15 countries and 7 industries.

75%

of organisations expect to gain a productivity increase of more than 20% in the next three years.

80%

of organisations agree that success will depend on the use and adoptability of new technologies.

78%

of organisations expect to increase investments in technology by 20% or more in the coming years.

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Unlocking advantage

Vectors to Value: how the most productive organisations are driving productivity

From our comprehensive results, we’ve uncovered what the most productive organisations are already doing to drive core business velocity and extract greater value from digital transformation. We’ve identified four core attributes of the most productive organisations – which we call ‘Vectors to Value’.

Vectors to Value

The attributes and priorities of highly productive organisations

Processes and Systems

Processes and systems

Bullet-proof processes are their competitive edge: these organisations use tools to increase operational efficiency, improve visibility, and streamline business communications.
Agility Readiness

Agility and future-readiness

Adaptable and prepared: these organisations are embracing advanced technologies, from Generative AI to Process Intelligence, to prioritise intelligence and innovation.
Culture Data

Culture of data

Pushing boundaries: these organisations are drawing on input from intelligence and automation to build robust data foundations – empowering workforces with the right insights and helping to innovate and unlock value.
Customer Focus

Customer focus

Customer obsessed: these organisations know their customers’ success is what defines their own. They build feedback into every part of their organisation to anticipate changing needs and identify high-value opportunities.

HOW POSSIBLE HAPPENS IN INDUSTRY

Food and beverage

According to our research, 78% of food and beverage organisations agree that success in their industry will depend on use of new technologies. 

While many have invested in innovations that help them to keep up, most are struggling to create true value with these tools. 

Download our industry-specific report to discover what the most productive organisations are doing differently and get exclusive insight from 500 food and beverage decision-makers. 

You’ll learn how to: 

  • Improve supply chain visibility to manage cost and pricing pressures
  • Enhance agility to overcome supply chain disruption
  • Increase traceability to keep up with changing regulations
Download the food and beverage report

HOW POSSIBLE HAPPENS IN INDUSTRY

Distribution

Did you know that 80% of distributors expect to see a significant increase in technology investments? 

Our industry-specific report reveals how the most productive distributors are already unlocking the full productivity potential of their technology investments to stay ahead.

Download now to get exclusive insight from 900 distributors.

You’ll learn how to:

  • Improve visibility to overcome supply chain disruptions
  • Integrate automation into your processes to address labor shortages
  • Streamline operations to keep up with customer expectations
Download the distribution report

HOW POSSIBLE HAPPENS IN INDUSTRY

Industrial manufacturing

We’ve found that 82% of industrial manufacturing organisations believe future success will depend on the use of new technologies. 

However, many struggle with identifying which innovations to invest in AND how to extract value from these investments. 

Download our industry-specific report to discover what the most productive organisations are doing differently, and get exclusive insight from 500 industrial manufacturing decision-makers. 

You’ll learn how to:

  • Improve agility to prepare for unpredictable supply chain disruptions
  • Streamline operations to meet customer demands for personalisation
  • Embrace technological innovations to improve customer lifetime value
Download the industrial manufacturing report
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Customer stories

Boosting customer service with data

For forklift manufacturer Combilift, delays in completion due to incorrect quotes were increasing cost of service – both to the dealer and the customer. Now, with a new AI solution trained with three years of historical data, the team are generating part recommendations instantaneously.
Read how Combilift enhances service with AISee all customer stories
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Customer stories

Remaining responsive in the face of change

Food and beverage packager Oliver Packaging has to handle continually changing customer purchase patterns. By leveraging AI solutions with an industry-specific ERP, it has been able to identify abnormal customer orders and amounts quickly and more accurately, leading to a 90% reduction in workload for tracking customer demand and forecasting.
Uncover how Oliver Packaging reduced workload with AISee all customer stories

Detailed analysis

Unlock pragmatic advice and expert insights

Our comprehensive report offers industry-leading insights alongside exclusive expert advice, giving you actionable steps you can take today to begin your path to progress.
Get pragmatic advice and expert insights
How Possible Happens - Kevin Samuelson

Kevin Samuelson

CEO, Infor
How Possible Happens - Soma-Somasundaram

Soma Somasundaram

President of Products and CTO, Infor
How Possible Happens - Chris Bauer

Dr. Chris Brauer

Director of Innovation at the Institute of Management Studies at Goldsmiths, University of London
Autonomous business is the next wave of transformation, triggering epochal changes in the purpose, form and function of applications for employees." "Digital transformation, the process of leveraging digital technologies to fundamentally change how an organisation operates, delivers value to customers and competes, is an essential component of the modern business or organisation."

Gartner, Intelligent Applications Enable the Autonomous Business

17 September 2024. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
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The power of partnerships

Understanding your processes, people, and products

Discover how by partnering with Infor, you can unlock industry-specific capabilities right out of the box, and see the value drivers you need to achieve, in the product itself.
Find out how to get started
How Possible Happens

Global report

Explore the full report

Maximising technology-driven productivity can kickstart your journey towards filling the value void, delivering huge organisational gains. Download the full report now to help secure your position as an industry leader.
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Resources

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