What is process mining? Learn all about the technology – including business benefits and use cases for different industries.
What is process mining Overview
Transform your Infor CloudSuite capabilities with our process mining software
Infor Process Mining is a powerful, AI-enhanced solution that enables organizations to visualize, analyze, and optimize real business processes using system-generated event logs. Embedded in Infor CloudSuite, it delivers industry-specific insights by mapping process flows, identifying inefficiencies, and uncovering root causes. With seamless GenAI integration, users can automatically generate clear, actionable summaries – streamlining decision-making and eliminating manual analysis.
Benefits
Key benefits of Infor Process Mining
Fast end-to-end process visibility
Gain a comprehensive, real-time view of the entire business process flow across your Infor CloudSuite – rapidly identifying inefficiencies, bottlenecks, and areas for improvement.
Optimized performance
By identifying bottlenecks, manual workarounds, and process variations, you can streamline operations, reduce cycle times, and eliminate unnecessary steps – which ultimately boosts productivity.
GenAI-powered process insights
Instantly surface clear, data-backed answers and process insights with GenAI-powered summaries. Accelerate decisions and eliminate the need for deep technical analysis.
Highly scalable and customizable
Infor Process Mining is adaptable to various industries and needs – and can easily scale as you grow. Drive continuous process optimization with flexible integration and customizable workflows.
Capabilities
Explore our process mining software capabilities
Infor Process Mining can give you a deeper understanding of how your ERP processes are executing. Understand process accuracy, address bottlenecks, and implement effective workarounds to fully maximise the potential of your Infor CloudSuite solution.
Process discovery
Rapidly analyse business process flows to identify inefficiencies and bottlenecks – using powerful process discovery tools.
Process conformance
Identify process variants that do not conform to the standard model using automated process mining techniques.
Benchmarking
Benchmark your business process performance against industry standards or internal metrics.
Out-of-the-box widgets
Analyse, group, and sequence process data in any way you like with an array of widgets and visualisations.
Industry process catalogs
Access pre-configured, out-of-the-box processes for industry-specific business functions – for faster deployment and cost savings.
GenAI summary generator
Analyze process mining results by automatically generating clear, actionable summaries, eliminating the need for manual analysis.
Chart-driven quick filters
Interact with charts to instantly filter and slice data, focusing on what matters most. Filters apply automatically with the right scope – whether it’s a page, widget, or insight – accelerating your data exploration.
The quicker we deliver our boats, the sooner families and friends can enjoy their time on the water. Infor Process Mining empowers us with the speed and precision needed to refine our business processes and consistently achieve this goal.
Information Systems Manager, Xpress Boats
Infor Industry Cloud Platform
Your cloud technology platform for enterprise innovation
Transform your business with Infor Industry Cloud Platform – a powerful, unified technology platform that can help you fuel enterprise innovation. Drive more strategic decision-making and superior performance using AI-powered analytics, process mining, a robust data fabric, and more.
Resources
Process mining insights and resources
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