Infor Industry AI for Claude connector

Claude and Infor bring your manufacturing data into one conversation. Ask in plain language, approve a recommended next step, and Claude acts in Infor Industry AI within your permissions.

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OVERVIEW

Bring AI that acts to your manufacturing operations

The Infor Industry AI for Claude connector brings AI that acts to manufacturing. Ask questions in plain language, review recommendations, and, once approved, take action in Infor’s industry-specific applications without leaving the conversation. Planners, buyers, and service teams can respond faster to missed supplier dates, rush orders, and urgent maintenance. Infor’s industry context tailors answers to each role and site, with role-based permissions and governance keeping actions in check.

Capabilities

Key capabilities of the Infor Industry AI for Claude connector

Role-aware single sign-on and starting view

Sign in once with single sign-on, and Claude knows your role, site, permissions or access control, and entitlements. Each user starts with a focused, role-relevant view of what needs attention, along with suggested questions, modeled on Infor’s role-based workspaces.

Bi-directional read and write-back: Create POs, reallocate stock, ship

The connector goes beyond read-only. Through the Infor MCP server, users bring operational data into Claude, then act in Infor without leaving the conversation. Claude recommends the next step and executes it once the user gives the go-ahead.

Three roles to start: Planner, customer service rep, buyer

Planners resolve at-risk orders, customer service reps confirm delivery dates, and buyers recover from supplier disruptions. Claude finds the cause, checks stock and supply, and creates the orders to fix it, all in one conversation.

Freedom to work in the tools you choose

Customers who have chosen Claude get the full depth of Infor from the tool they already use, alongside the rest of their stack, with no custom integration to build or maintain. Infor’s role-based workspaces remain available for deeper work.

Benefits

Why use the Infor Industry AI for Claude connector for manufacturing?

Context-aware in your operations

Infor gives Claude manufacturing context, from SKUs and BOMs to production orders and available-to-promise. Answers are scoped to each user’s role and site, with context shared across the organization, not taught user by user.

Open and connected

Your operations don’t stop at one system, and neither should your AI. Built on MCP via Infor Velocity Suite, Claude works across Infor, Salesforce, Shopify, and more, while role-based workspaces stay a click away for deeper work.

Governance – trusted to act

Single sign-on and role-based entitlements control what each person can see and do. Certified by Infor and Anthropic, the connector brings enterprise-grade guardrails to every answer and action, so you can trust AI with real transactions.

Question to action in one conversation

Ask a question in plain language and Claude reasons through the situation and recommends next steps. With your approval, Claude takes action in Infor, with no screen-hopping, and role-based workspaces remain available for deeper work.

RESOURCES

Infor x Anthropic resources for manufacturers

Learn more about how Claude and Infor’s certified connector turn questions into action.

Manufacturer using Infor Industry AI for Claude on a tablet

EXECUTIVE BRIEF

AI that acts in core operations

Move from insight to action in one conversation. With Infor and Anthropic, Claude knows your operations, recommends the next step, and acts in Infor once you approve.

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VIDEO

Infor and Anthropic: AI that acts

The Infor connector brings live operational data from Infor Industry AI into Claude. Reason through decisions in plain language, then carry out approved actions in Infor, all within the permissions of your role.

WEBINAR

Industry AI that knows manufacturing

Join Infor and Anthropic to see how Claude brings industry context into manufacturing decisions, so planners, buyers, and service teams can go from insight to user-approved action in one conversation. December 3 @ 12 pm EST.

Manufacturers using Infor Industry AI for Claude on a tablet in a plant

BLOG

Bringing Claude into manufacturing

Get an executive view of Infor Industry AI for Claude and the impact it can have on your manufacturing operations – from faster recovery from disruptions to consistently-kept kept customer commitments.

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Bring AI that acts to your manufacturing operations

Infor Industry AI for Claude connector

Bring AI that acts to your manufacturing operations

Key capabilities of the Infor Industry AI for Claude connector

Role-aware single sign-on and starting view

Bi-directional read and write-back: Create POs, reallocate stock, ship