Cloud ERP for public sector

Analyst Report

See how Infor (CloudSuite Public Sector) was evaluated across key Use Cases for Cloud-Based ERP for U.S. Local Government

Overview

The Gartner® Critical Capabilities report complements the Gartner Magic Quadrant™ for Cloud-Based ERP for U.S. Local Government report. This methodology provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis. This research can be used to further investigate product and service ratings based on key capabilities set to important, differentiating Use Cases.

Infor (CloudSuite™ Public Sector) was evaluated across 10 critical capabilities and scored highest of all providers in the Core Financials Use Case, and is among the three highest ranked vendors in Utility Billing Administration and Citizen Portal and Constituent Support Use Cases.

What you’ll learn from the report:

1. Understanding of the vendors and scoring against critical capabilities as per Gartner evaluation criteria:

Core ERP Functionality
Additional ERP Capabilities
Utility Billing
Citizen Services
Grant Fund Accounting
Reconcile Time and Attendance
Integrations
Configuration Deployment Support
Reporting
Local Government Focus

2. Insights from Gartner to guide public sector ERP modernization, vendor selection, and digital transformation strategies tailored for government.

Access the full report for details on Infor™’s recognition in the 2025 Gartner Critical Capabilities for Cloud-Based ERP for U.S. Local Government.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Infor.

Gartner, Critical Capabilities for Cloud-Based ERP for U.S. Local Government, Albert Gauthier, Robert Stoneman, Todd Kimbriel, 19 May 2025.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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