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Working with Infor Support: A step-by-step case management guide

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How to Guide

Get faster resolutions by managing your Support cases the right way

When a critical issue hits, how you submit and manage your Support case can make all the difference.

This step-by-step guide walks you through the Infor™ Customer Portal process—from opening a case to confirming resolution—so you can work more effectively with the Support team and keep your business moving.

Read the how-to guide to learn more.