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How Infor Transformed Mandarin Oriental Hotel Group's Guest Experience
"I have worked with several other PMS providers in my career, no others compete with HMS’s Support response rate. If you put in a Support Ticket to Infor they will continuously follow up until the issue is resolved. This is important as we are all busy and can forget about these IT Tickets, Infor Support will chase you, a tremendous benefit."
Edwin Lacsamana, Director of IT, Mandarin NYC