Read about 8 ways hotels and resorts can improve resilience while delivering the best possible guest experience.
Hospitality software serving hotels and resorts globally
Infor’s integrated cloud hospitality software for hotels and resorts helps organisations to build their business on a scalable, end-to-end technology platform.
Infor is committed to helping businesses streamline operations, maximise profitability, deliver great guest experiences, and compete globally today and in the future.
A scalable hospitality technology platform
Essential systems integrated to deliver efficient operations, superior guest experiences, and profitable returns.
Fostering scalable digital transformation in a shifting industry landscape
Scale operations across all locations with a secure, integrated hospitality cloud platform.
Apply last-mile hospitality industry-specific functionality in a scalable and secure cloud implementation
Deploy across multiple locations and brands via cloud-based multi-tenant Amazon Web Services® (AWS®) infrastructure
Ensure ongoing compliance such as PCI PADSS, CCPA and GDPR and other regulatory compliance requirements
Incorporate machine learning-driven data science and analytics for quick decision-making informed by real business data
Increase productivity and profitability with mobility, analytics, business intelligence, team collaboration, to help identify industry-specific KPIs to support decision making
Technology plays a critical role in our business. Our goal is to enable managers to have the right tools available to them so they can reduce administrative burdens and focus on delivering core business value and guest satisfaction.
Hotels & Resorts customer successes
Apex Hotels Goes on Point with Infor
luxury hotel operator Apex Hotels has invested in Infor technology to create a standard platform across its entire property portfolio. Apex Hotels operates 10 sites throughout the United Kingdom, spanning 1,476 rooms in both three-star and four-star hotels.
luxury serviced apartments provider STAY has deployed Infor HMS property management system for its 169 apartment properties in Camden, London. The application will help deliver customer service excellence and provide a platform for new processes including flexible, contactless check-in.
Hotel location goes digital to remove friction for guests
Creating a modern guest experience means collaboration between hotel groups and their technology partners. Here’s how Frasers Hospitality Australia embraced a “paperless” approach to welcoming guests and streamlining their operations by partnering with Infor.
Hospitality brand connects functionality, intelligence, and innovation
European-based Aquitaine Hospitality needed to establish a technology platform that provides a foundation to meet business requirements in an innovative way, and to extend that capability across multiple properties. Infor HMS is an essential hub to enable it for them.
Infor Hospitality Management Solution (HMS) is an advanced, cloud-based hotel property management system (PMS) that enables hotels of all sizes and scales to personalise the guest experience and create the kind of operational efficiency, flexibility, and data security needed to meet the evolving expectations of increasingly tech-savvy guests. Infor HMS is a hotel PMS solution that’s natively built and deployed in the cloud, helping hotel organisations to create a robust and scalable hospitality technology platform.
INFOR HOSPITALITY EzRMS REVENUE MANAGEMENT SYSTEM (RMS)
Infor EzRMS is an advanced hotel revenue management solution that helps organisations of all sizes to track all aspects of the business for all kinds of guests and events. This cloud-based solution is powered by precise machine learning algorithms, calculating demand forecasts for hotel room future use, and recommends timely selling strategies like stay controls, open/close room categories, overbooking levels, and more. Intelligent and automated, Infor EzRMS augments the expertise of revenue managers and their teams, helping organisations to realise revenue potential and build momentum for future growth.
Infor Hospitality Price Optimizer (HPO) is the 21st century hotelier’s smart, AI-driven helper that removes the uncertainty around setting competitive and profitable pricing. The solution automates pricing multiple times a day, helping hotel organisations increase revenue and profits. Infor HPO dynamically sets optimised room pricing and automatically publishes the most accurate and competitive rate to all relevant distribution channels at the same time. Infor HPO also includes an innovative pricing simulator that allows teams to test pricing scenarios. This all adds up to a simple, intelligent way to set hotel pricing that’s smart, precise, and efficient.
INFOR HOSPITALITY SALES & CATERING SYSTEM (SCS)
Infor Sales & Catering solution ramps up and energizes hotel organisations and the capacity to plan and manage events and to build a solid foundation to maximise returns. From the initial booking process to the final invoice, our solution is a prime hub to keep all of the moving parts of an event in a single and user-friendly environment throughout the lifecycle of each one. This is a process-driven and highly customisable platform that is designed to increase visibility, simplify work, and help to minimise lost details.
INFOR FINANCIAL MANAGEMENT SYSTEM - SUNSYSTEMS® (FMS)
SunSystems is a dynamic financial management system that is designed to meet the needs of the hospitality industry today as well as tomorrow. The industry is evolving quickly, and growing organisations of all sizes need the kind of visibility that lends insight across the whole of their business. SunSystems provides a powerful hub to help to bring vital functionality across a range of business areas from purchasing, sales, inventory management and more. Our solution turns financial information into the basis for profitable strategy and provides insights on how to grow a business now and in the future.
Infor Table Reservation System enables to streamline reservations for entertainment facilities and assets such as Table turns, Fitness machines, Cabanas, Bowling lane schedules and help efficiently manage tables and/or other entertainment assets using advanced reservations and floor management tools.
Other advanced business solutions
Infor understands the complexities of today’s hospitality industry. To support industry leaders in their efforts to create superior guest experiences, to empower staff with the right tools to do their jobs better, to gain competitive insights to inform strategy, and to scale their businesses to meet today’s challenges while anticipating ones to come. In addition to hotel PMS, hospitality revenue management, and other essential solutions, Infor also helps hotels and resorts in a wide range of ways to support organizations beyond these, including:
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