Event, sales & catering software for modern venues

Modern sales and catering software that connects teams, coordinates complex events – keeping revenue, resources, and client relationships aligned across every property.

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Overview

Sales & catering management software for control and visibility

Infor Sales & Catering Solution (SCS) is a cloud-based platform designed to simplify and automate event lifecycle management. From booking to final billing, SCS centralises operations, catering, and financial services – empowering teams with real-time insights and customisable workflows. Ideal for hotels, resorts, stadiums, universities, and event venues, Infor SCS ensures seamless execution and exceptional guest experiences.

Benefits

Explore the benefits of Infor Sales & Catering software

Faster event lifecycle management

Accelerate event lifecycle management with automated workflows, customisable booking processes, and real-time updates from enquiry to invoice. Reduce manual handoffs, improve response times, and keep every stage of the event moving with clarity and control.

Improved collaboration and visibility

Enhance collaboration with centralised systems that provide real-time visibility into event operations, resources, and performance metrics. Sales, catering, and operations teams work from one shared view, reducing miscommunication and keeping execution aligned.

Greater control over event resources

Optimise resource allocation with tools for event change auditing, menu costing, and guest room management. Track updates, manage room blocks, and maintain financial precision to protect margins while delivering events as planned.

Enhanced guest experiences

Deliver exceptional guest experiences by leveraging CRM tools for personalised communication, centralised data, and tailored event planning. Capture preferences, streamline coordination, and ensure every detail supports a smooth and memorable event.

Capabilities

Key capabilities of our sales and catering management software

Multi-tenant cloud architecture

Leverage a secure, scalable cloud environment powered by AWS to enable seamless updates, expand operations, and ensure data security. Support multiple venues with consistent access to real-time information and dependable system performance.

Complete event lifecycle management

Manage the entire lifecycle of events, from booking and billing to execution, with intuitive workflows and automated processes. Streamline coordination across teams while maintaining visibility and control from initial enquiry through final invoice.

Robust CRM integration

Centralise customer data, track communication history, and leverage insights to create tailored proposals and drive customer loyalty. Maintain a complete view of client interactions to strengthen relationships and support repeat business.

Comprehensive resource management

Allocate resources efficiently with tools for event change auditing, menu costing, and room block management, ensuring profitability and precision. Monitor adjustments in real time to protect margins and maintain operational accuracy.

Customer Story

Oostwegel streamlines event operations with Infor

Discover how Dutch luxury hotelier Oostwegel Collection modernised its sales and catering processes by centralising event management and improving visibility across properties. By aligning teams around one system, the group gained greater control over bookings, resources, and execution – supporting growth while preserving its signature guest experience.

We needed an enterprise sales and catering system so we could efficiently manage all of our hotels, share leads, and generate comprehensive report data. Infor Sales & Catering has exceeded our expectations. We have also enjoyed working with their team. Their attention to detail and follow-up is exceptional.

Maria Skubal

Operations Manager, Archer Hotel