-March 05, 2019, 03:00 PM
CRM analyst Paul Greenberg expects Infor to have big impact on customer relationship management technology this year. That’s why he selected Infor as a Winner on the CRM Watchlist 2019.
“This is an impact award,” Greenberg says. The winners are companies that “were a powerful force of influence and effect” on the customer-facing technology world in 2018, and “are likely to continue to have it for the next few years.”
Greenberg announced his annual list of companies to watch in CRM on his ZDNet blog. Some 73 companies submitted for consideration; only 14 were named Winners. Infor has been on the Winners list every year since 2011.
The company is leading innovation with its solutions that are designed to accelerate customer engagement and provide a complete view of customer interactions across all departments.
“We are thrilled to be named to the coveted CRM Watchlist again this year,” Jason Rushforth, VP and GM of Infor CX says. “The recognition validates our continued strategy and investment in our products that helps our customers be brand leaders by providing exceptional customer experiences.”