Infor CRM
Infor CRM is more than just a database, it's a full view of your customer interactions
Infor CRM software provides a complete view of every customer touch point across your sales, marketing, customer service, and support teams that will enable you to maximize the impact of every interaction.
With rich customer profiles and sales productivity tools, you can help users to identify opportunities and streamline sales activities, while sales management tools, analytics, and proactive alerts can help you drive accurate forecasting, informed decision making, and effective team and territory management.
Create rich customer profiles from information and interactions across your organization and from external sources. Rich integration with business management applications, desktop productivity tools, e-marketing, and social media empowers everyone in your organization to build more profitable customer relationships.
Rich customer profiles and sales productivity tools help users identify opportunities and streamline sales activities. Simultaneously, sales management tools, analytics, and proactive alerts drive accurate forecasting as well as effective team and territory management.
Empower employees with complete visibility and control of the customer experience from marketing through sales, and service. Take advantage of cross-department data to help you gain a competitive edge with the knowledge to improve experiences, expand services, and increase repeat business.
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