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Hospitality software to help your company thrive

For hospitality brands to thrive, their technology must evolve to meet changing guest expectations. Infor provides a cloud-based hospitality software platform for hotels and resorts, restaurants, casinos, and event venues that continually delivers the latest technology – so you can meet and exceed expectations today, and tomorrow.

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Industry Expertise

Overcome unique challenges in the hospitality industry

Hospitality leaders face constant pressure from evolving guest demands, rapid technology advances, and strong competition. Success means using data and AI to anticipate needs and deliver hyper-personalized, memorable stays. Modern brands must reinvent offerings, streamline operations, boost efficiency, and attract new audiences, all while maximizing profitability.

Infor combines deep hospitality expertise with advanced, industry-specific technology to help you thrive in today’s competitive market and prepare for what’s next.

See how Infor measures up. Compare vendors across industry fit, cloud platform capabilities, AI, implementation, and support.

Infor vs. competitors

Key Stats

Why top hospitality brands choose Infor

Over 20,000 hotels, restaurants, and casinos run Infor software. See some of our customers’ results. 

50%

Reduction in guest check-in time

7%

Increase in revenue

88%

Improvement in forecast accuracy

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Benefits

Key benefits of our cloud-based hospitality software

New challenges and expectations are fueling exciting changes in the hospitality industry. Be ready to meet those challenges in the present while preparing for the future – with Infor.

Connect all operations

Unify operations across all properties in the cloud. Track essential activities, trends, and outcomes as a whole organization – while eliminating silos and increasing visibility, efficiency, and profitability. 

Let your data lead

Leverage AI-powered data analytics to drive strategy – and adjust quickly with intelligent recommendations. Hyper-personalize guest experiences, optimize offerings and pricing, improve forecasting, and more. 

Deliver 5-star experiences

Provide modern, tech-focused guest experiences. Offer intuitive check ins, menu access, guest services, room keys, communication, and more via mobile device – and remove any friction with seamless system integration.

Micro-Verticals

Support for all types of hospitality companies

Concierge, hotel, hospitality, uniform, staff, employee, door man

Hotels and resorts

Unify and refine hotel operations, deliver superior guest experiences, optimize revenue potential, and more – with our software solutions for hotels and resorts.

Hotels & resorts software
Martini, drink, hospitality, bar, restaurant, hotel, cocktail, glass

Restaurants and food services

Meet changing diner expectations and empower your teams – with our integrated, adaptive, and scalable restaurant management software.

Restaurant software
Playing, cards, gaming, casino, gambling, hospitality, hotel, deck, ace, poker, game, play, poker, black jack, suit, diamond, spades

Casinos and gaming

Connect casino floor activities, lodging, and rewards to build loyalty and deliver engaging player experiences with our software for casinos and gaming.

Casinos & gaming software
Tickets, event, show, theater, theatre, cinema, train, bus, concert, coupon, entry, raffle

Event venues and convention centers

Coordinate exceptional events and ensure smooth operations with Infor software for convention centers, stadiums, and entertainment venues.

Venue management software
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Explore our hospitality industry solutions

Run smarter, tighter, and tech-savvy operations on a single platform in the cloud. Whether you run a five-star hotel, a chain of restaurants, or a busy casino, Infor CloudSuite Hospitality delivers solutions designed for your unique speciality and market. 

  • Hotel property management (PMS)
  • Hotel revenue management
  • Sales, catering & event management
  • Restaurant table management
  • Restaurant operations software
  • Point-of-sale (POS)
  • Hospitality business intelligence
  • Cloud technology platform

Infor Hospitality Management Solution

Hotel property management (PMS)

Connect every aspect of your hotel operations to the guest experience – and create a seamless journey that meets the highest standards – with Infor Hospitality Management Solution. This advanced, cloud-based hotel property management system (PMS) can help you drive greater efficiency and profitability, empower staff, and build lasting relationships with guests.

  • Offer mobile-first, intuitive check-in/check-out, digital room key access, and guest services via mobile device
  • Centralize guest profiles across brands and properties to inform communications and deliver more personalized experiences
  • Empower staff with easy-to-use tools, automated task assignment, real-time visibility, and customizable role-based interfaces
  • Integrate seamlessly with other systems, including revenue management, POS, sales and catering, gaming, and third-party platforms for payments, loyalty, and travel
  • Support multi-property management with centralized analytics and reporting
  • Operate securely on a stable, compliant, multi-tenant AWS cloud architecture

Hotel property management system

Infor Revenue Management Solution

Hotel revenue management

Maximize profits across multiple properties in real time. Our all-in-one hotel revenue management software uses AI and automation to predict demand, optimize pricing strategies at the hotel and room type level, and drive profitability with competitive market intelligence.

  • Optimize pricing for any category, type, or size of hotel or property portfolio with multi-dimensional rate management
  • Utilize advanced AI-driven forecasting and dynamic pricing across channels and segments
  • Control automation levels for forecasting, reporting, and everyday pricing changes
  • Access integrated, real-time dashboards for actionable insights and performance tracking
  • Integrate directly with PMS and external market data, including automated competitor rate shopping and benchmarking

Hotel revenue management software

Infor Sales & Catering Solution

Sales, catering & event management

Optimize and control the entire lifecycle of an event – from initial inquiry to booking, catering, and final invoice – with our cloud-based event management software. Deliver memorable experiences efficiently and profitably for conferences, conventions, and entertainment venues.

  • Automate booking, catering, event execution, and billing from inquiry to invoice
  • Empower teams with collaborative planning tools and real-time visibility for every event
  • Manage opportunities and track sales prospects to increase event bookings
  • Integrate with payment processing for streamlined guest billing and revenue recognition
  • Support multi-venue operations with centralized management and analytics

Sales and event management software

Infor Table Reservations Solution

Restaurant table management

Remove friction and create a welcoming atmosphere from the earliest stages of your guests’ journey – with our restaurant table reservation software. Simplify guest reservations and booking inquiries, while efficiently managing walk-ins, call-aheads, and no-shows.

  • Support a variety of booking types: online, call-ahead, walk-in, and more
  • Set guest expectations with accurate queue scheduling and wait time quotes
  • Provide convenient, SMS-based alerts for better communication with guests
  • Match guests to available tables and amenities with a visual, tablet-friendly floor plan
  • Account for no-shows, overstays, and more via instant and automated schedule updates 

Infor Restaurant operations software

Restaurant operations software

Run high-volume, multi-location restaurant operations efficiently – and scale with confidence – with Infor SmartSeries. This modular restaurant operations software suite combines POS, labor, inventory, and reporting in one platform – supporting consistent execution at the store level while empowering leaders with actionable insights.

  • Configure workflows, menus, and kitchen operations to match each restaurant’s format
  • Gain tighter control over labor, inventory, and cash management with integrated tools
  • Access real-time performance data across locations to quickly identify trends
  • Equip front-of-house and kitchen teams with intuitive tools that reduce errors and improve throughput

Restaurant operations software

Infor POS

Point-of-sale (POS)

Serve guests virtually, from anywhere – terminal, kiosk, tableside, poolside, and beyond – with our secure and scalable POS software. Built for quick and full-service restaurants as well as managed food services, Infor POS optimizes order processing and enhances the guest experience.

  • Get service staff up to speed quickly with a highly intuitive user interface
  • Centralize menu management and updates across all locations in real time
  • Enable mobile ordering and integrate with leading third-party delivery apps
  • Ensure transaction integrity with point-to-point encryption (P2PE) and compliance
  • Provide consistent experiences on a range of hardware – fixed terminals, kiosks, tablets, and dual-mode devices

Infor Hospitality Analytics & Insights

Hospitality business intelligence

Infor Hospitality Analytics & Insights is an AI-powered business intelligence platform purpose-built for hospitality – including hotels and resorts, restaurants, casinos, stadiums, and event venues. Use it to analyze complex, fast-moving data from multiple sources and make smart forward-looking decisions. Improve guest experiences, anticipate demand, optimize pricing, and maximize revenue.

  • Empower every team member to make confident decisions with fast, actionable insights and hospitality-specific dashboards
  • Explore data and ask questions in natural language with Rover, our conversational AI assistant
  • Easily create, personalize, and share reports without help from IT or data experts
  • Centralize data from all your systems in a unified data lake – for more holistic insights

Hospitality business intelligence

Infor Industry Cloud Platform

Cloud technology platform

The Infor Industry Cloud Platform brings together advanced technologies and AI-driven intelligence within a true multi-tenant cloud environment. As the backbone of industry-specific Infor CloudSuites, the composable platform delivers all the functionality you need in one place while integrating with third-party systems.

Solution areas:

  • Industry AI: Drive hyper-productivity with prescriptive, predictive, and generative AI in your flow of work
  • Data & Insights: Gain actionable insights to drive more strategic decision-making and superior performance
  • Value+ Solutions: Accelerate innovation with pre-built, quick-to-deploy Infor ERP add-ons
  • Application Development: Rapidly design, build, extend, and deploy enterprise apps – easily and at scale
  • Integration: Connect your systems and data across your enterprise for smoother, faster operations

Explore the platform

INFOR VELOCITY SUITE

Become an agentic enterprise with our AI suite

Infor Velocity Suite is an all-inclusive AI package that pairs with every Infor CloudSuite – industry-specific AI agents, GenAI, process mining, and automations, plus a team of experts to implement it for you. One flat fee, no matter where you’re starting from. It’s the simplest way to put AI to work across your business – and ultimately, to become an agentic enterprise.

Watch demoDiscover Infor Velocity Suite

Customer Stories

Real hospitality software success

Luxury pool at Wyndham Hotels & Resorts

Wyndham boosts travel market share

By saving up to 24 hours per week per department through automated, real time reporting, Wyndham accelerates data driven decisions and improves efficiency. With Infor, the brand strengthens performance and maintains its competitive edge.

Read the customer story
Margaritaville future-proofs its business

Margaritaville future-proofs its business

Margaritaville scaled from five to 42 venues in six years with Infor Hospitality Management Solution (HMS), standardizing operations and boosting performance. With an industry specific platform, the brand grows efficiently while elevating guest experiences.

Elite Hotels elevates operations

Elite Hotels elevates operations

With Infor’s Property Management Software (PMS) and Sales & Event Management solutions, Elite Hotels enhances efficiency and integration across 40+ properties. Find out how a responsive partnership fuels long term success.

Oostwegel adopts full cloud suite

Oostwegel adopts full cloud suite

With Infor’s full cloud hospitality suite, Oostwegel Collection streamlines operations across its luxury properties. Integrated systems and proactive support help the brand enhance service, boost efficiency, and maintain a competitive edge.

Resources

Hospitality industry insights

View more resources
Chef and a waiter discussing a menu

E-BOOK

Restaurant technology for disruptive times

Learn about the eight different ways new restaurant technology must serve a changing industry – from helping to ensure business continuity and effective strategy to maximizing profit potential.

Read the e-book
A guest hands over his card to a hotel front desk employee while his partner checks something on her tablet device

E-BOOK

How hotels win with AI

Discover how autonomous AI agents and ambient computing can help hotels orchestrate operations, personalize service at scale, and ensure every stay feels seamless.

Read the e-book
Couple checking into a hotel where the concierge is using human-AI synergy

WHITE PAPER

Human-AI synergy in hospitality

Discover how artificial intelligence can augment human expertise in hotels and restaurants – reshaping revenue management by improving both service quality and profitability. 

Read the white paper

News and Blogs

Hospitality industry news and blogs

Document, letter, page, note, data, file, paper

Join the new Infor Hospitality Community

We’re excited to bring you Infor Hospitality Community, a collaborative hub designed to help you excel. Connect with your peers, share insights, and access expert resources. 

Read the blog
Document, letter, page, note, data, file, paper

How GenAI is redefining business intelligence in hospitality

Hotel execs need answers, not more dashboards. Discover how generative AI technology can transform raw data into valuable insights using natural language, instantly. 

Read the blog
Document, letter, page, note, data, file, paper

The invisible currency redefining hospitality’s winners and losers

Your most powerful advantage isn't amenities – it’s data. Learn how it feeds technologies like digital intelligence and AI-driven personalization to redefine the guest experience. 

Read the blog

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