Report

How Possible Happens: Overcome the ‘Value Void’ Through Technology-Driven Productivity

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Creating Value
Vectors to Value
Industry Insights
Customer Stories
Expert Insights
Resources

Creating value

Together we can make possible happen

As organisations around the world accelerate their own unique digital transformation journeys, many are increasingly faced with a ‘value void’ – the gap between technology’s promise, and what is so often delivered. Our latest global research uncovers how the most productive organisations are closing the gap and how you can apply these insights in your organisation today.

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Investing for value creation

Featuring detailed input from 3,600 decision makers, including the C-Suite as well as technology users, across 15 countries and 7 industries.

75%

of organisations expect to gain a productivity increase of more than 20% in the next three years.

80%

of organisations agree that success will depend on the use and adoptability of new technologies.

78%

of organisations expect to increase investments in technology by 20% or more in the coming years.

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Unlocking advantage

Vectors to Value: how the most productive organisations are driving productivity

From our comprehensive results, we’ve uncovered what the most productive organisations are already doing to drive core business velocity and extract greater value from digital transformation. We’ve identified four core attributes of the most productive organisations – which we call ‘Vectors to Value’.

Vectors to Value

The attributes and priorities of highly productive organisations

Processes and systems

Bullet-proof processes are their competitive edge: these organisations use tools to increase operational efficiency, improve visibility, and streamline business communications.

Agility and future-readiness

Adaptable and prepared: these organisations are embracing advanced technologies, from Generative AI to Process Intelligence, to prioritise intelligence and innovation.

Culture of data

Pushing boundaries: these organisations are drawing on input from intelligence and automation to build robust data foundations – empowering workforces with the right insights and helping to innovate and unlock value.

Customer focus

Customer obsessed: these organisations know their customers’ success is what defines their own. They build feedback into every part of their organisation to anticipate changing needs and identify high-value opportunities.

Customer stories

Boosting customer service with data

For forklift manufacturer Combilift, delays in completion due to incorrect quotes were increasing cost of service – both to the dealer and the customer. Now, with a new AI solution trained with three years of historical data, the team are generating part recommendations instantaneously.

Read how Combilift enhances service with AI See all customer stories

Customer stories

Remaining responsive in the face of change

Food and beverage packager Oliver Packaging has to handle continually changing customer purchase patterns. By leveraging AI solutions with an industry-specific ERP, it has been able to identify abnormal customer orders and amounts quickly and more accurately, leading to a 90% reduction in workload for tracking customer demand and forecasting.

Uncover how Oliver Packaging reduced workload with AI See all customer stories

Detailed analysis

Unlock pragmatic advice and expert insights

Our comprehensive report offers industry-leading insights alongside exclusive expert advice, giving you actionable steps you can take today to begin your path to progress.

Get pragmatic advice and expert insights

Kevin Samuelson

CEO, Infor

Soma Somasundaram

President of Products and CTO, Infor

Dr. Chris Brauer

Director of Innovation at the Institute of Management Studies at Goldsmiths, University of London

Autonomous business is the next wave of transformation, triggering epochal changes in the purpose, form and function of applications for employees." "Digital transformation, the process of leveraging digital technologies to fundamentally change how an organisation operates, delivers value to customers and competes, is an essential component of the modern business or organisation."

Gartner, Intelligent Applications Enable the Autonomous Business

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The power of partnerships

Understanding your processes, people, and products

Discover how by partnering with Infor, you can unlock industry-specific capabilities right out of the box, and see the value drivers you need to achieve, in the product itself.

Find out how to get started

Global report

Explore the full report

Maximising technology-driven productivity can kickstart your journey towards filling the value void, delivering huge organisational gains. Download the full report now to help secure your position as an industry leader.

Download the report

Resources

How Possible Happens: Overcome the ‘Value Void’ Through Technology-Driven Productivity

Together we can make possible happen

Investing for value creation

Vectors to Value: how the most productive organisations are driving productivity