Customers are the focus of all that we do
The Multi-tenant Cloud Customer Bill of Rights is one component of Infor’s ongoing journey to cultivate and maintain long-term relationships as a trusted partner and enhance its customers’ experience. The Bill of Rights articulates our vision for providing modern cloud solutions and building long-term relationships based on trust and shared success. It formalizes our commitment to flexibility, transparency, reliability, and providing customers with peace of mind.Know your rights
Infor Concierge is your one place for all things Infor
With the redesigned, mobile Infor Concierge, Infor customers can find personalized information relevant to their Infor services and solutions. This Support Portal gateway includes:
- At-a-glance graph of open support incidents, with access to status details
- Fast and easy knowledgebase search
- Single sign-on to Infor Education portal
- Product roadmap information
- Quick views and voting on product enhancements
- Access to Infor Services project details
- Self-help guides to facilitate system navigation
Knowledge Base Articles on Brexit
Infor is continually monitoring the impact of Brexit on our solutions. We will be creating product-specific knowledge base (KB) articles and adding them to Concierge on a frequent basis. Please visit Concierge.infor.com to gain access to this important information, as well as our updated Data Processing Addendum.
Maintain your Infor products with dedicated expert support.
Tel: 0870 514 3032
EzRMS and EzLite Support
The time to upgrade is now
Infor is transforming enterprise software by delivering business-critical applications with the benefits of cloud computing. Agile, highly flexible and proven, Infor cloud technologies serve more than 62 million users and 7,000 customers worldwide.
Infor Services provides end-to-end accountability, expertise, experience and strategies that turn visions into reality.