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Customers are the focus of all that we do

The Multi-tenant Cloud Customer Bill of Rights is one component of Infor’s ongoing journey to cultivate and maintain long-term relationships as a trusted partner and enhance its customers’ experience. The Bill of Rights articulates our vision for providing modern cloud solutions and building long-term relationships based on trust and shared success. It formalizes our commitment to flexibility, transparency, reliability, and providing customers with peace of mind.

Know your rights
Infor Concierge is your one place for all things Infor

Infor Concierge is your one place for all things Infor

With the redesigned, mobile Infor Concierge, Infor customers can find personalized information relevant to their Infor services and solutions. This Support Portal gateway includes:

  • At-a-glance graph of open support incidents, with access to status details
  • Fast and easy knowledgebase search
  • Single sign-on to Infor Education portal
  • Product roadmap information
  • Quick views and voting on product enhancements
  • Access to Infor Services project details
  • Self-help guides to facilitate system navigation

Knowledge Base Articles on Brexit

Infor is continually monitoring the impact of Brexit on our solutions. We will be creating product-specific knowledge base (KB) articles and adding them to Concierge on a frequent basis. Please visit to gain access to this important information, as well as our updated Data Processing Addendum.



Whether it's issues, interests, or industry news and trends, get access to the latest and most relevant dialogue surrounding Infor software.



Maintain your Infor products with dedicated expert support.

Tel: 01252 55 6556
Toll-free: 0808 238 9975

Libraries Support

Tel: 0800 376 9633 or 0117 313 7350

Pegasus Support

Tel: 0800 919 704
Direct: 01536 495040

Restaurants Support

Tel: 0870 514 3032

EzRMS and EzLite Support

Tel: 0808 238 9958
Tel: 01252 55 6546

International support numbers.
Log in to Infor Support portal (Requires login)



Ensure your employees are empowered to realise the full value of your Infor solution.


The time to upgrade is now

The time to upgrade is now

Infor is transforming enterprise software by delivering business-critical applications with the benefits of cloud computing. Agile, highly flexible and proven, Infor cloud technologies serve more than 62 million users and 7,000 customers worldwide.

Professional Services

Professional Services

Infor Services provides end-to-end accountability, expertise, experience and strategies that turn visions into reality.

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