Infor Customer Success Services & Support
Cloud ERP transformations can be complex, often resulting in disruptions, delays, and unfulfilled goals. This can lead to a frustrating gap – or ‘value void’ – between expectations and outcomes. Our customer success portfolio helps close this gap through strategic early guidance, simplified adoption pathways, and ongoing support – ensuring measurable results and sustained value.
Our Approach
Guiding your cloud journey from strategy to long-term success
Infor Customer Success delivers tailored services and support that simplify your cloud transformation journey. These offerings can stand alone yet are fully interconnected, spanning readiness, deployment and adoption, value realisation, and more. We make the complex simple – letting you maximise ROI and get the most from your important software investments.
Infor Customer Success Portfolio
Building blocks for realising sustainable value in the cloud
Our comprehensive portfolio of services and support offerings helps you navigate every stage of your cloud transformation.
Benefits
Ensuring fit and maximising value at every stage in your cloud ERP journey
Infor’s Customer Success Portfolio simplifies cloud transformations by addressing key challenges at every stage. From deployment to long-term value realisation, our comprehensive services ensure smooth transitions, faster results, and sustained success.
High-value, low-risk deployments
Achieve reliable results with proven methodologies. Maximise business outcomes, while reducing risk and uncertainty.
Accelerated time to value
Meet your targets faster with preconfigured solutions, streamlined processes, and expert guidance at every step.
Reduced disruption and lower TCO
Reduce downtime and total cost of ownership (TCO) with scalable services that keep your business running smoothly.
Smooth adoption of advanced technology
Embrace new innovations and advanced capabilities with ease – to enhance your operations and maintain a competitive edge.
Customer Stories
Empowering businesses to achieve lasting success
Safran Aerosystems soars with Infor
See how this leader in aerospace technology innovation centralised its ERP systems across 20 sites, leading to greater efficiency, scalability, and innovation.
Sethness-Roquette unifies operations
Hear how caramel pioneers Sethness Roquette unified operations across four countries and boosted global efficiency.
Let's Connect
Contact us and we'll have a Business Development Representative contact you within 24 business hours