Get process insights in record time with Infor Process Mining software

Rapidly uncover hidden patterns and inefficiencies in your industry-specific processes with our powerful process mining software. Built for Infor CloudSuite, this tool can empower your teams to identify bottlenecks, optimize workflows, and accelerate ROI.

What is process mining? Learn all about the technology – including business benefits and use cases for different industries.

What is process mining

Overview

Transform your Infor CloudSuite capabilities with our process mining software

Infor Process Mining is a powerful, AI-enhanced solution that enable organizations to visualize, analyze, and optimize real business processes using system-generated event logs. Embedded in Infor CloudSuite, it delivers industry-specific insights by mapping process flows, identifying inefficiencies, and uncovering root causes. With integrated GenAI capabilities, users can ask natural-language questions, receive instant summaries, and access intelligent guidance – transforming complex data into actionable insights without requiring technical expertise.

Read the executive brief

Benefits

Key benefits of Infor Process Mining

Fast end-to-end process visibility

Gain a comprehensive, real-time view of the entire business process flow across your Infor CloudSuite – rapidly identifying inefficiencies, bottlenecks, and areas for improvement.

Optimized performance

By identifying bottlenecks, manual workarounds, and process variations, you can streamline operations, reduce cycle times, and eliminate unnecessary steps – which ultimately boosts productivity.

GenAI-powered process insights

Instantly surface clear, data-backed answers and process insights with GenAI-powered summaries and an interactive advisor. Accelerate decisions and eliminate the need for deep technical analysis.

Highly scalable and customizable

Infor Process Mining is adaptable to various industries and needs – and can easily scale as you grow. Drive continuous process optimization with flexible integration and customizable workflows.

Capabilities

Explore our process mining software capabilities

Infor Process Mining can give you a deeper understanding of how your ERP processes are executing. Understand process accuracy, address bottlenecks, and implement effective workarounds to fully maximize the potential of your Infor CloudSuite solution.

Process discovery

Rapidly analyze business process flows to identify inefficiencies and bottlenecks – using powerful process discovery tools.

Advanced process conformance

Automatically detect process variants that do not conform to your standard model. Uncover missing events like skipped inspections or approvals, ensuring full visibility and operational compliance.

Benchmarking

Benchmark your business process performance against industry standards or internal metrics.

Out-of-the-box widgets

Analyze, group, and sequence process data in any way you like with an array of widgets and visualizations.

Industry process catalogs

Access pre-configured, out-of-the-box processes for industry-specific business functions – for faster deployment and cost savings.

GenAI summary generator

Analyze process mining results by automatically generating clear, actionable summaries, eliminating the need for manual analysis.

GenAI interactive process advisor

Empower smarter decisions with AI-driven insights embedded directly in your ERP system. Ask natural-language questions to quickly reveal hidden inefficiencies across your processes.

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The quicker we deliver our boats, the sooner families and friends can enjoy their time on the water. Infor Process Mining empowers us with the speed and precision needed to refine our business processes and consistently achieve this goal.

Jennifer Terry

Information Systems Manager, Xpress Boats

Businesswoman using platform technology on a tablet

Infor Industry Cloud Platform

Your cloud technology platform for enterprise innovation

Transform your business with Infor Industry Cloud Platform – a powerful, unified technology platform that can help you fuel enterprise innovation. Drive more strategic decision-making and superior performance using AI-powered analytics, process mining, a robust data fabric, and more.

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Resources

Process mining insights and resources

Customer Story

Xpress Boats optimizes processes

Learn how this aluminum boat company used Infor Process Mining to identify and correct process issues that negatively impact customers, suppliers, and employees.