How Possible Happens: One solution for efficient, transparent government

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April 25, 2025

Optimising government services: Overcoming connectivity challenges

Government organisations manage a wide range of essential departments and functions: Social services, transportation, education, utilities, public safety, infrastructure, business regulations, economic development—the list goes on. However, too often these departments function as isolated institutions, each with its own internal processes and technological infrastructure. This inconsistency plays a large part in creating the administrative sprawl that infamously slows governments down. But what if you could connect every agency, every function, and every process in one place, so all your constituents could communicate and collaborate seamlessly?

Cloud technology for government: Streamlining public sector data

Infor™ partners with government agencies to collect, streamline, and analyse data spanning multiple departments in the cloud, allowing city and state professionals to work smarter and faster for their citizens, visitors, and stakeholders. For one statewide agency, Infor unified more than 100 systems on a single platform in Amazon Web Services® (AWS®) GovCloud, and helped complete more than 1,300 optimisation improvements to date.

Infor CloudSuite Public Sector: The future of government software

There’s a tremendous amount of data flowing through the public sector every day, from human resources (HR) to procurement, finance, and more. All of that data needs to be not only reportable to the legislature, but also usable to ensure government workers can effectively serve their communities. When data is siloed and difficult to access in real time, public sector agencies can quickly become misaligned, resulting in hours spent on administrative upkeep instead of focusing on delivering effective constituent services. With enhanced data transparency powered by modern cloud enterprise resource planning (ERP) systems, government agencies can refocus on addressing their most pressing challenges.

Boosting public sector performance with data transparency

Governments need the trust of their constituents to function at their best. Infor CloudSuite™ Public Sector helps government institutions build credibility with their communities by enabling transparency, open data, and clear auditability—while also unlocking greater efficiency across public sector departments.

Public sector technology solutions: Enhancing agility, disaster resilience, and cost savings

Public sector agencies using Infor CloudSuite report greater agility, improved cost savings, and better data-driven decision-making across their workflows. One major US city located in a hurricane zone moved to the cloud to strengthen disaster resilience and simplify business interactions with the city. Another large city in North Carolina retired more than 30 legacy systems—cutting IT support costs and freeing internal resources, while centralising core operations onto a future-ready platform.

Transforming government with cloud software and digital innovation

As public sector professionals know, managing a city or a state requires sustained, long-term commitment, from maintaining strong financial controls to ensuring employees are paid on time, to keeping roads and water infrastructure in good working order. Technological infrastructure—especially cloud-based ERPs—demands the same long-term approach. That’s why Infor partners with states and cities to continuously update and improve their operations, providing the flexibility to adapt when constituent needs or standard processes change. With a strong, connected data foundation, government agencies are set up for ongoing innovation.

Advancing the public sector with cloud-based technology

Learn more about how Infor helps public sector customers innovate with modern cloud technology, transforming outdated systems into agile, connected platforms with purpose-built solutions—and helping them make possible happen every day.

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