Explore the 2025.10 release in Infor GenAI Embedded Experiences

Infor™ continues to deliver on our commitment to make generative artificial intelligence (GenAI) an integral part of daily workflows across all industries. With the 2025.10 release of Infor GenAI Embedded Experiences, users gain even more intuitive and efficient ways to interact with data, processes, and insights, bringing speed, accuracy, and intelligence directly into more Infor CloudSuite™ applications.

Over the past year, we’ve accelerated how customers harness Infor GenAI to automate content creation, surface insights, and improve productivity across manufacturing, distribution, and service industries. The 2025.10 updates further expand these embedded experiences across more products and workflows, continuing our journey to deliver intelligent, industry-specific AI at scale. As this release expands GenAI across the Infor ecosystem, it also marks an important step forward with the introduction of Infor Industry AI Agents within Infor GenAI Assistant. These specialised, industry-specific AI agents work alongside users to orchestrate and automate tasks within Infor CloudSuite, accessible through natural language. Designed to understand the unique processes and data of each industry, these agents extend the power of GenAI from generating content to orchestrating action.

Here's what’s new in the 2025.10 release of Infor GenAI Embedded Experiences:

Infor GenAI embedded in ERP for process and distribution industries

Infor CloudSuite Distribution:

• Extension code reviews: Reviews extension code for consistency, quality, and adherence to best practises
• Dunning letters generation from accounts receivable (AR) screens: Creates personalised and accurate dunning letters directly from AR credit screens
• Notes summarisation: Condenses customer, order, service, and/or vendor notes into concise summaries for quicker review and action

Infor GenAI embedded in ERP for discrete manufacturing industries

Infor LN:

• Assisted text authoring: Suggests, updates, and translates item sales data text from item attributes for consistent, multilingual content

Infor CloudSuite Industrial:

• Material review reports (MRRs) text authoring: Generates correction/containment and corrective action text on MRRs using problem descriptions and defect data
  
• Corrective action requests (CARs) text authoring: Creates corrective action, implementation, and preventive action text on CARs based on problem details and quality data
  
• Dunning letters generation: Produces dunning letters based on invoice ageing and customer status

Infor GenAI embedded in ERP for service industries

• Rich text authoring: Creates structured, detailed text in all rich text fields in Infor CloudSuite Public Sector

Infor GenAI embedded in Infor Birst

• Insight summaries: Summarises insights within individual dashlets, highlights anomalies for quick detection, and generates contextual summaries
  
• Visualisation editor: Builds and refines charts, allowing users to create or reformat visualisations effortlessly

Infor GenAI embedded in Infor Governance, Risk, and Compliance

• Incident title and description text generation: Creates incident titles and summaries to streamline reporting, improve accuracy, and speed resolution
  
• Risk categorisation and response validation for European Union (EU) Artificial Intelligence (AI) Act: Validates user responses for correctness and automatically derives risk categorisation to support EU AI Act compliance

Infor GenAI embedded in Infor Backend as a Service (BaaS)

• Health check summarisation: Scans environment and configuration settings to detect version or compatibility issues and summarises root causes
  
• Logs summarisation: Reviews session or daily logs to help developers quickly identify and resolve issues
  
• Support zip summarisation: Compiles key details from attached files and linked Jira tickets for faster troubleshooting and support
  
• Application programming interface (API) gateway assisted policy generation: Creates API gateway policies, automating complex policy definition for endpoints or suites

Infor GenAI embedded in Infor Rhythm for Commerce

• File upload to add items to cart: Enables customers to upload product lists and have items automatically recognised and added to the shopping cart

Infor GenAI embedded in Infor Enterprise Performance Management (EPM)

• Financial consolidation summarisation: Creates concise summaries of income statement and balance sheet reports using pre-delivered GenAI prompts, displayed in an exportable popup window
  
• Financial reporting summarisation: Translates financial data into business-ready narrative reports for faster insights
  
• Capital project summarisation: Produces clear overviews of capital project status, risks, and performance insights

Infor GenAI embedded in Infor OS Portal

• Key performance indicator (KPI) widget data mapping: Interprets JavaScript Object Notation (JSON) paths to extract and map KPI values, streamlining setup and reducing manual configuration

Driving the future of generative AI

Infor continues to lead the way in embedding generative AI within the unique contexts of industry processes. From enterprise resource planning (ERP) and analytics to governance and commerce, Infor GenAI Embedded Experiences help every user work smarter and faster in their flow of work with one-click efficiencies.

Together with Infor Industry AI Agents, these Infor GenAI innovations represent the next step in our commitment to deliver AI that truly understands how your industry works. To learn more about how our models are trained, how data is secured, and how ethical controls are embedded, take a look at the Infor Industry AI Transparency Note.

Stay tuned as we continue to expand Infor Industry AI solutions and introduce even more capabilities that bridge intelligence, automation, and industry expertise.