How Kattsafe scales growth with automation—powered by Infor Velocity Suite

Kattsafe, a global height-safety manufacturer, supports customers across Australia, North America, and the UK. As order volumes grew, so did the strain on manual processes: Staff were spending valuable time keying in data, cross-checking documents, and chasing follow-ups instead of focusing on customers.

Built on Infor CloudSuite™ Industrial, Kattsafe turned to Infor™ Velocity Suite to take the manual work out of order creation. Using process mining, prebuilt Value+ workflows, artificial intelligence (AI)-powered optical character recognition (OCR), and robotic process automation (RPA), the automated workflow reads incoming order emails, extracts key information, and supports enterprise resource planning (ERP) entry with less manual intervention.

With Infor Velocity Suite, Kattsafe achieved:

• 88% faster order processing, helping reduce backlogs during peak demand
• 700+ hours saved annually, cutting approximately 7 minutes from each order
• Improved accuracy and employee focus, virtually eliminating manual keying errors while helping staff shift to higher-value customer follow-up and order monitoring

Now, Kattsafe can support growing order volumes without increasing headcount at the same pace—helping the business scale smarter.

Watch the video to see how Kattsafe is using Infor Velocity Suite to drive faster, smarter operations.