Reinventing processes in hospitality for faster month-end closing
With a portfolio of more than 30 hotels and over 8,000 guestrooms, OHM needed to modernize a siloed financial management system across dozens of sites and cut manual processes without disrupting the guest experience.
To address these challenges, OHM turned to Infor™ SunSystems Cloud—not simply to upgrade its technology, but to re-engineer and standardize finance operations while building the foundation for agentic AI.
Through a phased rollout, OHM introduced its new operating model across its properties, delivering measurable gains including:
- 10%–15% less administrative effort and 40%–50% less manual effort in bank reconciliation
- 30%–40% faster month-end closing, with Tax 41 reporting time cut in half
- 40%–50% greater planning and budgeting efficiency
Read the customer story to discover how OHM achieved immediate ROI through process overhaul with Infor SunSystems™ Cloud.
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