How Infor provides customers with trusted expertise, practical guidance, and dependable day-to-day support
The Infor™ Customer Success services and support teams partner with organizations from the outset, providing guidance that simplifies complexity, overcome barriers, and help drive long-term growth. In this video, customers discuss the value of working with a team that stays connected to their business, understands their goals, and supports them as new capabilities and needs arise. Their experiences highlight how Infor’s approach combines long-term partnership with the practical, day-to-day guidance that keeps them moving forward.
By partnering with Infor Customer Success, the City of Greensboro, University of Maryland Medical Systems, and the State of Idaho have been able to:
- Work with a team that understands their business and goals
- Access timely expertise and best-practice guidance exactly when they need it
- Prepare for ongoing updates through streamlined testing strategies that reduce risk and strengthen long-term success
Featured customers:
- Ja’Tia Thompson, Deputy Chief Information Officer, City of Greensboro
- Mark Negron, Vice President of Business Applications, University of Maryland Medical System
- Scott Smith, Chief Deputy Controller, State of Idaho