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In meeting the challenges presented by major economic disruption, restaurants and food services industry leaders are recognizing the importance of making data-based decisions that affect every one of their locations and concepts for the better. They’re also realizing that making connections between systems and solutions across all aspects of the business is the clearest path to staying resilient into the 2020s and beyond. What integrations represent this important movement, and what ties them all together? Here’s a list of 5 to consider.

Considering the disruption that the restaurants and food services industries have experienced in recent months, and even with the effects that emerging technology solutions have been having on the competitive landscape, a call for change must be applied to how staff do their jobs. That has a knock-on effect to all kinds of business areas like retention, labor cost management, and even to the way that service jobs are defined. How does this connect with the important mission of sustaining resiliency in the 2020s? Here are some elements to consider.

In the hospitality industry, revenue management that includes precision pricing and forecasting plays a vital role in continued resilience. This is in an industry faced with the demands for greater maneuverability and adaptation during a period of unprecedented disruption. What role must machine learning play in supplementing the efforts of hotel revenue management teams? How will that impact how resilient hotels, resorts, and casinos will be in times to come?

Cloud solutions are in high demand among the industries hardest hit by the pandemic. Innovation is their survival tactic.

In the hospitality industry, good relationships drive success. Knowing guests and players – their histories, preferences, and more – and crafting a unique guest experience from that knowledge is what makes a good relationship into a great one. Business data and integrations between systems as they relate to hotel PMS play an integral part in achieving that. But how?

With the impact of that our current era has had on the hospitality and gaming industries, change is needed more than ever before. But what kind of change? How must hotels and resorts continue to adopt digital transformation processes to continue to meet present challenges efficiently? Importantly, how must organizations plan their futures with major economic events in mind to rise to the challenges of evolving guest expectations and changing competitive landscapes? Here are some ideas on how to approach those questions.

CHRISTUS Health System includes 600 services and facilities, including hospitals, clinics, outpatient centers, health ministries and ventures. The international nonprofit recently embarked on a comprehensive digital transformation of its ERP.

Read this blog to get a look at the upcoming features in Infor Workforce Management that will help you keep people safe and healthy at work.