Customer Experience Suite
Boost engagement, drive profits, and enrich the customer experience
Overview
Today's customers have more ways to research and purchase their products than ever before. If you want to attract and keep them, you need to create a satisfying, consistent customer experience across all channels. The Infor Customer Experience Suite helps integrate customer data across the enterprise to drive consistent, exceptional, and personal experiences over any channel across the entire customer lifecycle.
Highlights
- Manage customer interactions across all channels
- Oversee omni-channel marketing campaigns
- Coordinate sales efforts throughout the customer lifecycle
- Turn customer interactions into revenue opportunities
- Leverage customer data to optimise sales
Features & Benefits
Sales Solutions
Infor Customer Experience Suite provides purpose-built CX software to help manage the entire sales cycle from engagement to sales automation, to configure-to-quote and contracts.
Marketing Solutions
The art of learning from customer behaviour has evolved rapidly. With tools like marketing resource management, decision-making applications, and omni-channel campaign management, Infor Customer Experience Suite's marketing solutions help leverage data to engage customers like never before.
DELIVER AN EXCEPTIONAL CUSTOMER EXPERIENCE